R DXP, DXP Plus, and FX Series Digital Communications Systems LCD Speakerphone Station User’s Guide COMDIAL 1 QZ 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PRS 8 TUV 9 WXY 0 OPER # TRNS/CNF HOLD TAP INTERCOM SPEAKER SHIFT MUTE 1 ABC 2 DEF 3 GHI 4 JKL 5 MNO 6 PRS 7 TUV 8 WXY 9 * 0 R # MESSAGE SHIFT TAP TRNS/CONF SPEAKER MUTE HOLD
This user’s applies to the following system and telephone models: System Models: • DXP systems with software 12A and later. • DXP Plus systems with software 12A and later. • FX Series with software 12A and later. Telephone Models: • Impact 8024S-** Rev. A and later. • Impact 8012S-** Rev. A and later. • Impact SCS 8324S-** Rev. A and later. • Impact SCS 8312S-** Rev. A and later. • Impact SCS 8324F-** Rev. A and later. If you need more information, consult GCA70–250, LCD Speakerphone Reference Manual.
GCA70–258 Contents Contents 1 Introducing The Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 1.1 Understanding What The Lights Mean. . . . . . . . . . . . . . . 1–1 1.2 Using The LCD Abbreviations . . . . . . . . . . . . . . . . . . . . . 1–3 1.3 Using Your Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . 1–7 1.4 Adjusting The Telephone Pedestal . . . . . . . . . . . . . . . . . 1–12 2 Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents GCA70–258 6 Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1 6.1 Transferring Outside Calls . . . . . . . . . . . . . . . . . . . . . . . . 6–1 7 Conferencing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1 7.1 Conferencing Stations Together . . . . . . . . . . . . . . . . . . . . 7–1 8 Programming Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . 8.1 Storing DSS Numbers. . . . . . . . . . . . . . . . . .
GCA70–258 10 Contents Operating Your Telephone With A DSS/BLF Console 10.1 Operating Your Telephone With A DSS/BLF Console . . 10–1 Publication Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index–1 Quick Reference Guide . . . . . . . . . . . . . . . . . . . . .
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GCA70–258 1 Introducing The Telephone Introducing The Telephone Congratulations and thank you for using a Comdial telephone! This manual serves as a helpful guide for using your new telephone’s many functions. If you should need more information about a particular function or on a function not listed in this guide, consult the LCD Speakerphone Reference Manual, GCA70–250 (your system attendant should have several copies). 1.
Introducing The Telephone GCA70–258 – Next to a fixed feature or programmable feature button: • Steady red = the feature is on. • Steady off = the feature is off. – Next to an INTERCOM button: • Steady green with a quick flash = you are using your intercom. • Winking red = an LCD message is set on your telephone for others to receive when calling. • Flashing orange = another station is calling you. – Above the HOLD button: • Fluttering red = message awaits pick up.
GCA70–258 1.2 Introducing The Telephone Using The LCD Abbreviations The following chart identifies the abbreviations on your LCD screen and provides a brief definition of each feature. Abbreviation Feature Definition ACCT Account Stores a button that enables account code entry. ALERT Set Reminder Sets two reminder alerts that will sound at your station at specified times. ALL All Calls Forward Routes all of your calls to a different station location.
Introducing The Telephone Abbreviation Feature GCA70–258 Definition CAMP Camp On Has system call you when busy station becomes idle. When chosen as a feature, stores a button that enables the function. CALLBK I Will Call Back Respond to a SOHVA call with a non-verbal message. CLEAR Clear Features Stores a button that clears a currently active or engaged feature. CLR Clear Cancels a call forward condition. CONF Conference Establishes a conference.
GCA70–258 Abbreviation Introducing The Telephone Feature Definition HAVE HOLD Ask Caller To Hold Send a non-verbal response to a SOHVA caller so he or she will know to place the outside caller on hold. LIGHT Light (contrast) Makes the LCD screen lighter. MSG Message Turns on message-waiting light at another station. MUSIC Background Music Turns on the background music at your station. When chosen as a feature, stores a button that enables the function.
Introducing The Telephone Abbreviation GCA70–258 Feature Definition PRIV Privacy When chosen as a feature, stores a button that releases privacy for a current call. QUERY Button Query Displays program status of any button. RECON Reconnect Reconnects you to a transferred call. RING Ring Tone Select different ringing tones. SAVE Save Number Permanently saves last number you dialed. When chosen as a feature, stores a button that provides the function.
GCA70–258 1.3 Introducing The Telephone Using Your Speakerphone When using your speakerphone, the microphone and loudspeaker are farther away from you than when you use a handset. Both the signal from the loudspeaker and the signal to the microphone must be strengthened.
Introducing The Telephone GCA70–258 1.3.2 Speakerphone User Guidelines NOTE: The speakerphone user guidelines in this section do not apply to the Impact SCS 8324F-** when it is operating in full-duplex mode. However, when the 8324F-** is in half-duplex mode or in “speech training” mode, the following guideline are applicable. • Both parties cannot talk at the same time. You must wait for silence out of your loudspeaker before talking. You must stop talking to hear the other party.
GCA70–258 • Introducing The Telephone To manually place a call using your speakerphone, 1. Press the INTERCOM or line button. 2. Dial the number. 3. When party answers, speak toward the telephone. • To automatically dial a number using your speakerphone, 1. Press the preprogrammed speed dial or DSS button and speak toward the telephone when your party answers. • To answer a call with your speakerphone, 1. Press the INTERCOM or line button with flashing red or orange light. 2.
Introducing The Telephone GCA70–258 LCD Alphanumeric Display AW700A Handset Interactive Buttons (NOT programmable) Programmable Buttons Volume Up Keypad TAP Button R 1 Transfer/ Conference Button QZ Volume Down Shift Button Mute Button 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PRS 8 TUV 9 WXY 0 OPER # Message Waiting Light TRNS/CNF HOLD TAP INTERCOM SHIFT SPEAKER Hold Button MUTE Speaker Button Connectors On Bottom Of Telephone Intercom Button Microphone Opening Line Cord Optional Headset !
GCA70–258 Introducing The Telephone LCD Alphanumeric Display SCS02 Handset Interactive Buttons (NOT programmable) Programmable Buttons Intercom Button* Telephone Speaker Message Waiting Light* Dialpad 1 ABC 2 DEF 3 GHI 4 JKL 5 MNO 6 PRS 7 TUV 8 WXY 9 * 0 # R Shift Button* MESSAGE TAP Button* SHIFT TAP Transfer/Conference Button* Speaker Button* TRNS/CONF SPEAKER MUTE HOLD Mute Button* Hold Button* Volume Up Microphone Opening Volume Down Connectors On Bottom Of Telephone
Introducing The Telephone 1.4 GCA70–258 Adjusting The Telephone Pedestal (Models 8312S, 8324S, and 8324F only) Your telephone has an adjustable pedestal to allow you to select the most comfortable viewing angle. When you receive the telephone, the pedestal is in its lowest position—flush against the pedestal. • To adjust the pedestal, 1. Grasp the rear of the pedestal base firmly with one hand while lifting the rear portion of the telephone upward with your other hand 2.
GCA70–258 2 Answering Calls Answering Calls NOTE: Throughout this book, all references to fixed buttons are printed in upper case bold type, for example “Press the INTERCOM button.” All references to interactive buttons are printed in upper case bold italic type, for example “Press the OPTIONS button.” 2.1 Answering Calls • To answer a call ringing at your telephone, 1. If the light is flashing orange, lift handset, —OR— if the light is red, press the flashing line button and lift handset.
Answering Calls GCA70–258 • To answer a call that is ringing the loud ringer or night transfer station, 1. Hear ringing. 2. Lift handset. 3. Press INTERCOM. 4. Dial 65 through 68 to select ringing zone (1–4) where the bell is located, or dial 69 to answer any ringing zone. NOTE: This feature is known as Trunk Access From Any Station (TAFAS). 2.2 Answering A Subdued OffHook Voice Announcement (SOHVA) The installer may arrange your telephone to receive a subdued off-hook voice announcement (SOHVA).
GCA70–258 2.3 Answering Calls Forwarding Calls • To forward calls made to your station, 1. Press OPTIONS. 2. Press NEXT until the CFWD option appears. 3. Press CFWD. 4. Press SET. 5.
Answering Calls • To cancel call forwarding, 1. Press OPTIONS. 2. Press NEXT until the CFWD option appears. 3. Press CFWD. 4. Press CLR to disable call forwarding. 5. Press SPEAKER to end.
GCA70–258 3 3.1 Making Calls Making Calls Making A Call • To make a call, 1. Lift handset or press SPEAKER, select line (unless your telephone selects it for you) or select INTERCOM, and listen for dial tone. 2. Either dial number, use speed dial feature, use redial feature, or press Direct Station Select (DSS) if making an intercom call. 3.2 Accessing Lines NOTE: The dial codes shown in this manual are the default dialing codes.
Making Calls GCA70–258 • To queue for a line group if all lines are busy, 1. Press INTERCOM and dial line group access code (9, 80–89, or 60–64). 2. Hear busy tone and dial ✳ 6. 3. Hang up and wait for queuing ring-back. • To answer queuing ring-back, 1. Lift handset and hear dial tone for line. • To cancel queuing before it rings back at your telephone, 1. Lift handset. 2. Press INTERCOM and dial # 6. 3. Hang up handset. • If you must enter an account code when making outside calls, 1. Select line. 2.
GCA70–258 3.3 Making Calls Using Last Number Redial • To redial the last number that you dialed at your telephone, 1. Press SPEAKER (or hang up handset) to disconnect current ringing or busy tone. 2. Dial #. 3. Listen for ringing or busy tone over the telephone’s speaker. When called party answers, lift handset; if called party is busy, press SPEAKER to disconnect. • To automatically redial the last dialed number once a minute for 10 minutes, 1. Press ARDL. 2.
Making Calls GCA70–258 3.3.1 Using The Automatic Redial Feature If your station has the multiple automatic redial feature enabled, you can place up to 10 numbers in your telephone’s redial queue. Your telephone will redial the numbers one at a time, in the order you placed them in the queue, until (a) the call is answered, (b) you cancel the automatic redial feature for a particular number, or (c) your telephone has dialed the number a preprogrammed number of times (set by your system installer).
GCA70–258 Making Calls • To interrupt the redialing procedure so that you can scroll through numbers in your redial queue, NOTE: You can only do this if the multiple automatic redial numbers feature is enabled and you currently have more that one number in your redial queue. 1. While your telephone is in the process of dialing a number, press the ARDL button or the AUTOMATIC REDIAL button twice.
Making Calls 3.4 GCA70–258 Using Speed Dial • To dial a speed dial number from a preprogrammed DSS button, 1. Press preprogrammed button. If you have programmed the number at the second level of a DSS button, press SHIFT before pressing button. 2. When called party answers, lift handset. • To dial personal or system speed dial numbers from your keypad, 1. Dial desired code: 0–9 = personal speed dial number, ✳000–✳999 = system speed dial number, if you are already on a line, press HOLD, then dial code.
GCA70–258 3.5 Making Calls Using Dial By Name The Dial By Name feature provides an index of names for you to search through. When you select a name in the index, the system will automatically dial that person’s extension number. • To use Dial By Name, 1. Press OPTIONS to enter the dial by name menu. 2. From the dial by name menu, Press INT button for intercom calling. —OR— Press EXT for speed dial calling. 3.
Making Calls 3.6 GCA70–258 Making A Subdued Off-Hook Voice Announcement (SOHVA) • To make a SOHVA announcement using the preprogrammed SOHVA button, 1. Make intercom call and hear busy tone. 2. Decide whether to interrupt. 3. If you decide not to interrupt the called party, hang up. 4. To interrupt, press preprogrammed SOHVA button and hear several quick tone bursts. 5.
GCA70–258 3.7 Making Calls Making A Paging Announcement • To send a paging announcement, 1. Lift handset. 2. Press INTERCOM, then dial 70–77 for zones 1–8 [in the default mode code 70 (zone 1) provides an all-call function], —OR— press a preprogrammed PAGE button. 3. Make announcement. 4. Remain on line if awaiting a reply (known as a meet-me page), —OR— hang up handset. At times other telephone users may page you with instructions to meet them on line. This is known as a meet-me page.
Making Calls 3.8 GCA70–258 Camping On At a Busy Station And Waiting For An Answer (Call Waiting) If the telephone you have called is busy, you can send a call-waiting message to the telephone and wait on the line for an answer (you must be using the handset for this feature to work.) • To activate call waiting when you hear a busy signal, 1. Dial ✳ 6 (called party hears tone). 2. Wait on line for reply. 3.
GCA70–258 3.9 Making Calls Camping On At An Idle Station And Waiting For An Automatic Callback If you call another station and hear ringing but receive no answer, you can press a button that will cause the system to ring your telephone when the user at the called station initiates any telephone activity. • To camp on at a station for which you hear ringing but receive no answer, 1. Press CALLBK button. 2. Callback will occur after the user at the called station initiates any telephone activity.
Making Calls GCA70–258 3.10 Camping On At A Busy Station And Waiting For An Automatic Callback • To camp on at any busy station, 1. Press CAMP. 2. Your telephone immediately disconnects. When the station you called becomes available, your telephone will ring with five short tone bursts. • When you hear five short tone bursts, 1. Press INTERCOM. 2. The other telephone will start ringing. If you do not press INTERCOM within the time limit set by the installer, you cancel the callback at that time.
GCA70–258 4 4.1 Placing Calls On Hold Placing Calls On Hold Holding Calls • To place a call on hold, 1. Press HOLD. 2. Hang up handset. • To return to a call that is on hold, 1. Lift handset and press line button with flashing light, —OR— press TAP. • To place a call on exclusive hold, 1. Press HOLD twice and hang up handset. • To retrieve an exclusive hold, 1. Press line button of held call (button with flashing light), —OR— press TAP (if station does not have line appearance).
Placing Calls On Hold GCA70–258 • To retrieve a held call at another station, 1. Lift handset. 2. Press INTERCOM and dial # 90. 3. Dial extension number of station that has the held call, 4. Answer call. • To answer a call at the extension receiving held call, 1. Lift handset. 2. Press INTERCOM and dial # 90. • To cancel directed call hold and retrieve the call, 1. Lift handset. 2. Press INTERCOM, dial ✳4, then dial the extension number of the telephone to which you directed the call. 3.
GCA70–258 4.2 Placing Calls On Hold Using Call Park • To park a call, 1. When on a line, press INTERCOM. 2. Dial ✳, then dial park orbit access code (91–99 for orbit 1–9). If chosen orbit is busy, dial a different orbit number. 3. Hang up handset. 4. Remember the code for later use or make it known to those who need to know it in order to retrieve the call. NOTE: If no one retrieves the call within a programmable time limit, it reverts to the parking station as a standard held call.
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GCA70–258 5 5.1 Sending And Receiving Non-Verbal Messages Sending And Receiving Non-Verbal Messages Using the Messaging Feature • To turn on the message-waiting light and broken dial tone at an idle telephone, 1. Press INTERCOM. 2. Dial ✳ 3. 3. Dial extension number of the station you want to alert. The message-waiting light of that station will flash. • You can also turn on the message-waiting light and broken dial tone at another station when that station is busy, 1.
Sending And Receiving Non-Verbal Messages 5.2 GCA70–258 Using LCD Messaging NOTE: You can set system-supplied messages to display at any calling LCD speakerphone. • To turn on LCD messaging, 1. Press INTERCOM. 2. Dial ✳ 02. 3. Press # to clear current message if you have one stored. 4. Dial message code number (01–30). 5. Press # and then press SPEAKER to end message. 6. INTERCOM light flashes. • To turn off LCD messaging and your INTERCOM light, 1. Press INTERCOM. 2. Dial # 02.
GCA70–258 5.3 Sending And Receiving Non-Verbal Messages Sending An LCD Message • To send an LCD message when you call and receive busy signal or no answer, 1. While still on the call, press the appropriate fixed RESPONSE MESSAGE button to send a preselected message (Call [your name], for example) to the other telephone, —OR— 1. While still on the call, press the scrolling RESPONSE MESSAGE button to scroll through the system-supplied messages. 2.
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GCA70–258 6 6.1 Transferring Calls Transferring Calls Transferring Outside Calls • To announce a call before transferring it, 1. Answer outside call. 2. Press TRANSFER/CONFERENCE (this places the call on hold). 3. Dial station number, or press DSS button for that station. 4. Upon answer, announce the call. 5. Hang up the handset (this transfers the call), or if in speakerphone mode, press SPEAKER to disconnect. • To transfer a call without first announcing it, 1. Answer outside call. 2.
Transferring Calls GCA70–258 • To make a hot transfer, 1. Answer call. 2. Press TRANSFER/CONFERENCE (this automatically places the call on hold). 3. Dial extension number of telephone to receive the transfer or press the DSS button for that extension. 4. Announce call. 5. Press TRANSFER/CONFERENCE. 6. Press SPEAKER to disconnect (if in speakerphone mode) or hang up. The person receiving the transfer has the call. • To do a quick screened transfer to intercom or tie line, 1. Answer call. 2.
GCA70–258 7 7.1 Conferencing Calls Conferencing Calls Conferencing Stations Together • To set up a conference call that includes any combination of outside lines and intercom parties, 1. Make first call. 2. Press TRANSFER/CONFERENCE (this places the on hold). 3. Select next line and make next call. 4. Press TRANSFER/CONFERENCE to establish conference. 5. Repeat the last three procedures to add up to two more parties for a 5-party conference (including yourself) when using the DXP system.
Conferencing Calls GCA70–258 • To continue conversation on remaining line after other outside lines have dropped out of conference, 1. Press the line button of the remaining party. • To drop out of a conference call between you and two outside lines (creating an unsupervised conference), 1.
GCA70–258 8 8.1 Programming Your Telephone Programming Your Telephone Storing DSS Numbers • To store extension numbers at DSS buttons, 1. Press OPTIONS. 2. Press NEXT until DSS option appears, 3. Press DSS. 4. Press programmable button to choose storage location. 5. Dial extension number. 6. Press next programmable button and dial another extension number. 7. Repeat previous step until finished then press EXIT. 8. Press SPEAKER to end.
Programming Your Telephone 8.2 GCA70–258 Storing Feature Buttons • To store special-purpose feature buttons, 1. Press OPTIONS. 2. Press NEXT until FEAT option appears. 3. Press FEAT. 4. Press NEXT until the feature you want is displayed. 5. Press desired feature button. 6. Press programmable button to choose storage location. 7. Press FEAT again to program another feature or EXIT to end.
GCA70–258 Programming Your Telephone 4. Dial message number (01-30) from list of messages provided by your system attendant or installer. 5. Press # to save programming. 6. Press SPEAKER to end. 7. Label button location. 8.4 Programming Speed Dial Numbers • To store an outside number as a speed dial number, 1. Press OPTIONS. 2. Press NEXT until SDIAL option appears. 3. Press SDIAL to choose speed dial programming. 4. Press programmable button (or 1–0 on keypad) to choose storage location.
Programming Your Telephone GCA70–258 • To store an intercom number as a speed dial number, 1. Press INTERCOM. 2. Dial ✳ ✳ 1. 3. Press the button you want to program. 4. Press INTERCOM, —OR— press 8 to preselect intercom. 5. Enter the intercom number you want to store (up to 16 digits that can include # and ✳). 6. Press SPEAKER to end. 7. Repeat procedure for each speed dial number.
GCA70–258 8.5 Programming Your Telephone Setting A Reminder Alert • To set a reminder alert at your telephone, 1. Press OPTIONS. 2. Press NEXT until the ALERT option appears. 3. Press ALERT. 4. Press 1 or 2 to select available alert designation; if you have already programmed an alert for 1, press 2 to set a second alert condition. 5. Press ON (press OFF to turn off an alert that you have already set). 6.
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GCA70–258 9 9.1 Using The Other Telephone Features Using The Other Telephone Features Adjusting The Display Contrast • To adjust the display contrast, 1. Press OPTIONS. 2. Press NEXT until the DISP option appears. 3. Press DISP. 4. Your display will read “Contrast Level.” 5. Press LIGHT or DARK once for each degree of change desired. 6. Press SPEAKER to end. 9.2 Blocking Voice-Announce Calls • To block voice-announce calls, 1. Press OPTIONS. 2. Press VAB. 3. Press ON. 4. Press SPEAKER to end.
Using The Other Telephone Features 9.3 GCA70–258 Displaying Status Of Busy Lines And Stations (Busy Button Inquiry) • To identify the station that occupies a busy line, 1. Press button for busy line. 2. Read your display for intercom number of station that is busy on line. • To identify the line that a busy station occupies, 1. Press DSS button for busy station. 2. Read your display for the line number of the busy station. 9.
GCA70–258 9.5 Using The Other Telephone Features Diverting Incoming Calls To Another Station Call diverting permits you to send an incoming call to another station that you have previously designated. You can divert an incoming call to the designated station whether you are busy or idle. You must program a CALL FORWARD button (using the instructions in the programming section) on your LCD speakerphone to serve as a call divert button. • To identify the station to receive diverted calls, 1.
Using The Other Telephone Features 9.7 GCA70–258 Muting Your Telephone • To mute your telephone, 1. Press MUTE (MUTE light turns on). You can still hear distant callers, but they cannot hear you. • To speak to the distant party, 1. Press MUTE again (MUTE light turns on). 9.8 Setting A Do Not Disturb Condition • To enable DND, 1. Press OPTIONS. 2. Press NEXT until the DND option appears. 3. Press DND. 4. Press ON. 5. Press EXIT. 6. Press SPEAKER to end. • To disable the DND condition, 1.
GCA70–258 9.9 Using The Other Telephone Features Overriding A Call Or A Do Not Disturb Condition At Another Telephone (Executive Override) • To override an in-progress call at another telephone, 1. Make intercom call and hear a busy signal. 2. Dial ✳ 03 (all parties will hear several tone bursts). 3. Join in-progress call. • To override a Do Not Disturb condition at another station, 1. Press OVER to disable the Do Not Disturb condition at the called station. 2.
Using The Other Telephone Features GCA70–258 9.10 Setting The Volume Control The volume control on your telephone is a multipurpose control you can use to set the volume of the ringer, speaker, handset, headset, background music, and the group listening mode. You can press the VOLUME UP or VOLUME DOWN button once for each change in loudness you desire.
GCA70–258 Using The Other Telephone Features • There are four ringer loudness levels (plus an off position). Set the level as follows: 1. While your telephone is on hook and idle, press the VOLUME UP or VOLUME DOWN button once for each change in loudness you desire. The ringer sounds once for each change as an example of the current setting.
Using The Other Telephone Features GCA70–258 • There are eight headset loudness levels. Set the level for the current call as follows: 1. While on a call and in headset mode, press the VOLUME UP or VOLUME DOWN button once for each change in loudness you desire. NOTE: On telephone models 8024S-** and 8012S-** your installer may have turned on the “high handset volume” feature, providing 13 handset/headset volume levels instead of 8.
GCA70–258 Using The Other Telephone Features 9.11 Setting Your Personal Ringing Tones • To select one of the ringing tones, 1. Press OPTIONS. 2. Press NEXT until the RING option appears. 3. Press RING. 4. Press UP or DOWN to choose ring tone in display (a new tone will sound at each up or down press). 5. Press EXIT to return to main display. 6. Press SPEAKER to end. 9.12 Using Background Music • To turn the music on, 1. Press OPTIONS. 2. Press MUSIC. 3. Press SET. 4.
Using The Other Telephone Features GCA70–258 9.13 Using The IMIST Module Impact SCS 8324F-**, 8324S-**, and 8312S-** speakerphones equipped with the optional IMIST module can support an IST device (modem, FAX machine, industry-standard telephone, etc.) in addition to the LCD speakerphone. Depending on system programming, the IST device may be used to make outgoing calls and receive incoming calls. The functionality of the IMIST module depends on the type of system you are using.
GCA70–258 Using The Other Telephone Features 9.14 Using The Caller ID Feature The Caller ID feature allows you to view incoming call numbers before you answer them. Incoming call numbers flash in the lower half of the LCD. If you answer the call, the number appears in the upper half of the LCD. The system also stores numbers that ring on your line but receive no answer. The system indicates that it has stored ring-no answer numbers by causing the CID light on your telephone to flash.
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GCA70–258 10 DSS/BLF Console Operating Your Telephone With A DSS/BLF Console 10.1 Operating Your Telephone With A DSS/BLF Console The IB64X, IB48X, and IB24X DSS/BLF consoles have additional buttons and status lights that extend the memory button capability of an adjacent companion telephone. The buttons can be programmed for automatic dialing (speed dial) or direct station selection (DSS) with busy lamp field (BLF) using the instructions provided previously in this guide.
DSS/BLF Console 10.1.1 GCA70–258 Accessing The Button Levels The IB24X and IB48X DSS/BLF consoles have four levels of buttons, quadrupling the consoles’ button capacity. The four buttons at the bottom of each console allow you to select which button level is currently active. To change button levels, press one of the buttons at the bottom of the console. The leftmost button activates level 1, the next button activates level 2, etc.
GCA70–258 11 Troubleshooting Your Telephone Troubleshooting Your Telephone Symptom Possible Cause INTERCOM light flashing. Your messaging is set. Press INTERCOM, then dial # 02 and hang up. HOLD light flashing with no line on hold. Another telephone has activated your message waiting light. Press INTERCOM and then press HOLD to retrieve message. This action will call party who activated light.
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GCA70–258 Index Index A Section Accessing Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1 Adjusting Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1 Adjusting The Telephone Pedestal . . . . . . . . . . . . . . . . . . . . . . . . 1–12 Answering A SOHVA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2 Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index GCA70–258 Do Not Disturb, Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4 DSS/BLF Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1 DSS/BLF Console, Accessing Buttons Levels . . . . . . . . . . . . . . 10–2 F Forwarding Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3 Full-Duplex Speakerphone, Using A . . . . . . . . . . . . . . . . . . . . . . . 1–7 G Group Listening . . . . . . . . . . . . . . .
GCA70–258 Index Personal Ringing Tones, Setting . . . . . . . . . . . . . . . . . . . . . . . . . . 9–9 Programming Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . 8–3 Programming Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1 Q Quick Reference Guide . . . . . . . . . . . . . . . . . . . . . Quick Reference–1 R Redial Feature, Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 3–4 — 3–5 Redialing Last Number . . . . . . . . . . . . . . . . . . . .
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GCA70–258 A Quick Reference Guide Appendix A Quick Reference Guide This chart provides you with a Quick Reference Guide of the feature dialing codes. If you wish, you can detach these pages and keep them near your telephone to serve as a stand alone reference. Chapter 8, Programming Your Telephone, describes a method to program these codes on your telephone at unused programmable buttons. Also, the installer may store features at your telephone buttons and label the buttons with the feature’s mnemonics.
Quick Reference Guide Feature Enable Code GCA70–258 Disable Code Button Mnemonic Call Forward, INTERCOM ✳ 54 INTERCOM # 5 Ring-No Answer, + extension All Calls number FWDRA Call Forward, INTERCOM ✳ 53 INTERCOM # 5 Ring-No Answer, + extension Personal Calls number FWDRP Call Park, Orbit 91-99 INTERCOM ✳ (91-99) PARK 1–9 Call Park, Pickup INTERCOM # 91-99 PARK 1-9 Call Pickup, Directed INTERCOM ✳ 4 + extension number DPKUP Call Pickup, Group INTERCOM # 4 GPKUP Clear Major Alarm Ring INT
GCA70–258 Feature Quick Reference Guide Enable Code Disable Code Button Mnemonic Line Group 1 INTERCOM 9 LNG01 Line Groups 2-11 INTERCOM 80-89 LNG02-11 Line Groups 12-16 INTERCOM 60-64 LNG 12-16 Line Pick Up From Any Station, Zones 1-4 INTERCOM 65-68 TAFS 1-4 Line Pick Up From Any Station, All Zones INTERCOM 69 TAFS✳ Meet-Me Answer Page INTERCOM 78 MMEPG Message Waiting INTERCOM ✳ 3 + INTERCOM ✳ 3 + extension number extension number Message Wait Retrieval #00 Night Transfer (Atte
Quick Reference Guide Feature Enable Code GCA70–258 Disable Code Button Mnemonic Personal Ringing Tones INTERCOM ✳✳ 4 + tone code (1-8) Redial Last Dialed Number # Remote Station Disable INTERCOM ✳ 05 + extension number Response Message INTERCOM ✳✳ 6 + button + 01-30 RSPnn (nn = 1-30, S) Service Observing INTERCOM # 03 + extension number S-OBS Speed Dial, Station 1-0 Speed Dial, System ✳ 100 ✳ 599 Speed Dial, Programming INTERCOM ✳✳ 1 Station Lock INTERCOM #04 + code LOCK Volume S
GCA70–258 Quick Reference Guide The following table details several unique dialing codes that are only applicable to single line proprietary and industry-standard telephones.
NOTES
This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to eliminate errors, the Company disclaims liability for any difficulties arising from the interpretation of the information contained herein.
R Charlottesville, Virginia 22901-2829 World Wide Web: http://www.comdial.com/ Printed in U.S.A. GCA70–258.
