CONVERSip EP300 Voice IP Endpoint for MP5000 User Guide
CONVERSip EP300 Voice IP Endpoint for MP5000 User Guide Copyright © 2004 Comdial Corporation All rights reserved. Unauthorized use of this document is prohibited. Comdial Corporation 106 Cattlemen Road, Sarasota, FL 34232 (941) 554-5000 or (800) 266-3425 -NoticeComdial reserves the right to make any changes and improvements in the product described in this document at any time and without prior notice.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed in accordance with the instructions, may cause harmful interference to radio communications.
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CONVERSip EP300 User (MP5000) TABLE OF CONTENTS 1. INTRODUCTION................................................................9 1.1 Positioning the EP300.......................................................10 1.2 Making the Connections ...................................................12 1.3 Adjusting the Volume .......................................................13 1.4 Using the LCD Menu........................................................13 2. MAKING CALLS.......................................
Contents 4.4 Parking Calls.....................................................................32 4.4.1 Placing an Outside Call in a Park Orbit ....................33 4.4.2 Retrieving an Outside Call from a Park Orbit ..........33 4.4.3 Handling Park Recalls ..............................................33 4.5 Transferring a Call ............................................................34 4.6 Establishing a Multi-Party Conference.............................35 4.6.1 Ad-Hoc Conferences...................
CONVERSip EP300 User 1. INTRODUCTION Before you start using your EP300, take a quick look at its layout. The endpoint has three soft keys, 24 programmable buttons, seven fixed function buttons, volume up and down buttons, an LCD, and a standard dial pad.
Introduction 1.1 Positioning the EP300 You should adjust the position of the EP300 on your desk or table to suit your individual needs and maximize the performance of the sound activated features. When using your EP300 as a speakerphone, the microphone and loudspeaker are farther from you than when you use a handset. Some positioning tips to consider include: • For the microphone to best detect your voice, speak within three feet of it and face the speakerphone.
CONVERSip EP300 User To adjust the pedestal, perform the following tasks. 1. Grasp the rear of the pedestal base firmly with one hand and lift the rear portion of the EP300 upward with your other hand. 2. Lift the EP300 upward with one hand and raise the EP300 supporting arms upward with your other hand. Notice there are three sets of notches under the EP300 corresponding to the three positions available. 3.
Introduction 1.2 Making the Connections The connectors for attaching your EP300 to the network are located on the underside of the instrument. Here you will also find connectors for attaching the power supply and an optional headset. You can also connect a cable from the EP300 to your PC so that both devices can operate with a single network cable. The following diagram shows the cable connection locations.
CONVERSip EP300 User 1.3 Adjusting the Volume Adjusting the volume on the EP300-24 instrument affects the loudness of the speaker, handset, and headset (if equipped). Refer to Figure 1-1 for the location of the volume control. To adjust the volume during a call, perform the following steps. 1. Press the volume up or volume down button on the EP300. The EP300 adjusts the volume incrementally each tome you press the button. 2. The volume setting remains in affect for the current call only.
Introduction To enter the configuration menu, press the MENU soft key. 1 HW Settings ENTER BACK NEXT Press MENU to advance to the next menu choice. To select an item, press the ENTER soft key. To return to the previous level, press the BACK soft key. To advance to the next item on the current menu, press NEXT. If the displayed results extend beyond the viewing area of the LCD, the soft key functions change to allow you to scroll to the left or right.
CONVERSip EP300 User The following selections are available from the EP300 menu. Main Menu Option 1 HW Settings -- sets the default volume level for the handset, speaker, headset, and ringer. 1 Handset Volume-allows you to set the current volume setting for the handset, from 1 to 8, with 8 being the highest. The default is level 3. 2 Speaker Volume-allows you to set the current volume setting for the speaker, from 1 to 8, with 8 being the highest. The default is level 3.
Introduction Main Menu Option 2 Info - (continued) 3 System Info-displays the following system information. 1 Network Info shows the MAC Address, VSP Address, DHCP, IP Address, Net Mask, and GW Address. 2 Codecs shows the default audio format of your EP300. 3 Serial Number of your EP300. 4 HW Version of your EP300. 5 SW Version installed on your EP300. 6 Extension assigned to your EP300. 7 Prog Buttons allows you to check which programmable buttons are set.
CONVERSip EP300 User Main Menu Option 2 Info - (continued) 4 LAN Info-displays the following LAN information. 1 Received Pkts shows the network packets received by your EP300. 2 Sent Pkts shows the network packets sent by your EP300. 3 Network - (requires password) - used to configure the IP address settings. 1 IP Settings-sets the IP address for this station. 2 VSP Address (MP5000 IP address)-sets the IP address of the MP5000 unit.
Introduction Main Menu Option 4 System - used to perform system functions. 1 Tests (requires password) allows you to perform functional tests. 2 Change Passwds allows you to change the password for this EP300. 3 Factory Defs allows you to restore this EP300 to its factory defaults. 4 Download downloads firmware changes. 5 Register Mode specifies the type of registration 6 Register manually registers the phone with the host. 7 Restart Phone restarts the EP300.
CONVERSip EP300 User 2. MAKING CALLS Comdial’s EP300 is based on a technology called Session Initiation Protocol (SIP). This technology provides new ways to process calls not previously available with standard telephone systems. 2.1 Making a Call to Another Extension You can make a call to another extension by dialing the number assigned to that extension, or by selecting the name of the intended party from your local address book or contact list.
Making Calls 1120 DIAL BACK CLEAR 3. Press the DIAL/ANSWER button or the DIAL soft key. 4. The system begins placing your call. You can cancel the call before it is answered by pressing the CLEAR soft key. 5. The system rings the called extension (if idle), or plays a busy signal (if busy). If you dialed an invalid number, the system plays an audible tone indicating that the number you dialed is invalid. 6. When the called party answers, begin speaking. 7.
CONVERSip EP300 User 95545000 DIAL BACK CLEAR 3. Press the DIAL soft button or the DIAL/ANSWR button. 4. If all outside lines are busy, the system plays a fast busy signal, indicating that there are no lines available. 5. When the called party answers, begin your conversation. Note that the system changes the soft key options on your EP300’s LCD once the call connects. 95545000 HOLD TRANS END 6.
Making Calls 2.3 Redialing a Previously Dialed Number The system remembers the last ten numbers you dialed. If you want to redial any of those numbers, press the REDIAL button on the EP300. By pressing the PREV or NEXT soft keys, you can scroll through the list of previously called numbers, and select the number from the list. To redial a previously dialed number, perform the following steps. 1. Lift the handset, or press the SPEAKER button. The system plays the dial tone. 2. Press the Redial button. 3.
CONVERSip EP300 User 95545000 HOLD TRANS END 7. When the call is complete, press the END soft key, hang up the handset, or press the SPEAKER button if using the speakerphone option. 2.4 Making a Call Using a Speed Dial Button To use a speed dial button to make a call, perform the following steps. 1. Lift the handset, or press the SPEAKER button. The system plays the dial tone. 2. Press a pre-programmed speed dial button. 3. The system rings the called extension (if idle), or plays a busy signal (if busy).
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CONVERSip EP300 User 3. ANSWERING CALLS When your station receives an incoming call, your EP300 alerts you with an audible and visual indication. You will hear a ringing tone from the speaker and the LCD display will provide you with the Caller ID information about the call. To answer a call, perform the following steps. 1. An incoming call rings at your station. 9415545000 ANS DENY 2. Pick up the handset, - or Press the ANS soft key for handsfree communications.
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CONVERSip EP300 User 4. PROCESSING CALLS 4.1 Muting the Microphone You have the option of muting the microphone on the EP300-24 so that the distant party cannot hear any audio from your microphone. This setting affects the transmitter of the handset, headset, and the built-in microphone of the EP300. This condition remains in affect until the call is disconnected, or you press the button again, whichever occurs first. To mute the microphone, press the MUTE button.
Processing Calls 4.3 Retrieving a Held Call Calls on hold can be retrieved by any endpoint that has a line appearance for the held call. 1. Press the SPEAKER button or pick up the handset (if privacy is desired). 2. Press the flashing HOLD button. 3. The system returns the call to your endpoint and the extinguishes the HOLD lamp. If multiple calls are on hold at your station, the system does not extinguish the hold lamp until you have retrieved all held calls. 4.
CONVERSip EP300 User If you transfer the call without first announcing it, you have made an un-screened or blind transfer. To transfer an un-screened call to another system endpoint, perform the following steps. 1. While on a call, press the pre-programmed TRANS soft key or TRANS/CONF button on your EP300. The system automatically places the outside party on hold. 2. Enter the number for the intended destination and press the Dial button on your EP300. 3. Press the TRANS soft key to transfer the call.
Processing Calls 3. When a second caller enters, the EP300 plays a double beep to announce their entry, and you can begin your conversation. 4. When additional parties enter the conference, the EP300 plays a double beep to announce their arrival; all parties in the room can then communicate. 5. When all parties are present, any endpoint in the conference can press ### while in the room to lock entrance to the room. You can enter ### again to toggle the lock.
CONVERSip EP300 User (MP5000) APPENDIX A SPECIFICATIONS Technical Data: • Certifications: FCC Part 15 Class B, RF emission compliant • Safety Approved: OSHA Accredited NRTL (Nationally Recognized Test Laboratory) to UL 60950 and CSA C22.2 #60950. • Dimensions: 9.5” w x 9.25”d x 7.5” h • Weight: 2 lbs.
Specifications User Interface: • 2 x 16 character display • 24 programmable buttons with tri-color LEDs • Phone buttons web configurable (via MP5000 or MP1000 platforms) • 7 fixed feature buttons (hold, transfer/conference, redial, headset, speaker, mute, dial/answer) • 3 soft keys • Last calls (10 entries) • Received calls, sent calls • Call waiting indication • Clock • Caller-ID • Call blocking • Up to 5 lines • Menu-driven user interface • Log in/log out • Speakerphone (Full Duplex) Presence: • Presen
CONVERSip EP300 User (MP5000) SIP: • RFC3261 compliant • UDP and TCP support • MWI events • Inband DTMF • REFER (RFC3525) Installation: • Static IP provisioning, DHCP • Daylight saving time, time retrieval from server • Dynamic field-upgradable software Ethernet: • 2 port with switch included (802.3 10/100 BT half duplex/full duplex with autosense) • Power over LAN support & IEEE 802.
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CONVERSip EP300 User (MP5000) INDEX A address book, calling using 24 Ad-Hoc Conferences 35 Adjusting the Volume 13 Answering a Call in your Pickup Group 28 Answering a Call While on a Call 28 Answering Calls 25, 27 auto redial 22 C call forward 37 call hold 31 call hold, retrieval 32 call pickup 37 calling an outside party 20 Calling the Attendant 25 calling using speed dial bin 24 calling using speed dial button 23 calls 19 codes, feature access 38 conference 35 conferences, ad hoc 35 conferences, meet m
Index Positioning the EP300 10 R recalling parked calls 33 Redialing a Previously Dialed Number 22 Retrieving a Held Call 32 Retrieving an Outside Call from a Park Orbit 33 S speed dial bin, calling using 24 speed dial button, calling using 23 T Transferring a Call 34 U Using Call Hold 31 Using Call Pickup 37 V volume control 13 44 Comdial May ‘04
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GCA70-399 Rev 1 May ‘04
