R DXP, DXP Plus, and FX Series Digital Communications System Non-LCD Station User’s Guide R 1 QZ 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PRS 8 TUV 9 WXY 0 OPER # SHIFT MUTE TRNS/CNF SPEAKER HOLD INTERCOM TAP R 1 ABC 2 DEF 3 GHI 4 JKL 5 MNO 6 PRS 7 TUV 8 WXY 9 R 1 QZ 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO * 7 PRS 8 TUV 9 WXY 0 MESSAGE 0 OPER # TAP TRNS/CONF SPEAKER TRNS/CNF MUTE HOLD TAP INTERCOM SPEAKER SHIFT MUTE HOLD #
This user’s applies to the following system and telephone models: System Models: • DXP systems with software 12A and later. • DXP Plus systems with software 12A and later. • FX Series with software 12A and later. Telephone Models: • Impact 8124S-** Rev. A and later. • Impact 8112S-** Rev. A and later. • Impact 8112N-** Rev. A and later. • Impact SCS 8212S-** Rev. A and later. • Impact SCS 8212N-** Rev. A and later. If you need more information, consult the Speakerphone Reference Manual.
GCA70–313 Contents Contents 1 Introducing The Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 1.1 Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 1.2 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.3 Using Your Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . 1–3 1.4 Knowing Your Telephone’s Functions . . . . . . . . . . . . . . . 1–7 1.5 Understanding What The Lights Mean. . . . . . . . . . .
Contents GCA70–313 5 Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.1 Transferring Calls—Screened. . . . . . . . . . . . . . . . . . . . . . 5.2 Transferring Calls—Unscreened . . . . . . . . . . . . . . . . . . . 5.3 Making A Hot Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Conferencing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1 6.1 Conferencing Telephones Together. . . . . . . . . . . . . . . . . .
GCA70–313 11 Contents Troubleshooting Your Telephone . . . . . . . . . . . . . . . . . . . . . 11–1 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index –1 Quick Reference Guide . . . . . . . . . . . . . . . . . . . . .
This page remains blank intentionally.
GCA70–313 1 1.1 Introducing The Telephone Introducing The Telephone Using This Guide This user’s guide describes your Comdial Impact telephone and tells you how to use it. The sections in this introductory chapter help you become familiar with your telephone’s controls and indicators. The remaining sections are titled as follows: 1.2 Overview 1.3 Using Your Speakerphone 1.4 Knowing Your Telephone’s Functions 1.
Introducing The Telephone GCA70–313 For your convenience, a troubleshooting chart is provided in the following chapter: 10 Troubleshooting Your Telephone There is a quick reference chart in the following chapter: Appendix A Quick Reference Guide 1.2 Overview This user’s guide covers five different telephone models. The overall operation of each of the telephones is very similar. There are, however, several differences • The 8112N and 8212N do not have speakerphone capability.
GCA70–313 1.3 Introducing The Telephone Using Your Speakerphone On the speakerphone-equipped models, the microphone and loudspeaker are farther away from you than when you use a handset. Both the signal from the loudspeaker and the signal to the microphone must be strengthened.
Introducing The Telephone GCA70–313 Speakerphone User Guidelines – Both parties cannot talk at the same time. You must wait for silence out of your loudspeaker before talking. You must stop talking to hear the other party. – Background noise may prevent the sound-activated switches from operating properly. Avoid placing the speakerphone where it will detect sounds from typewriters, keyboards, printers, paging systems, and other equipment.
GCA70–313 Introducing The Telephone Line Buttons, DSS/BLF Buttons Programmable Buttons Handset Intercom Button* R GHI Telephone Speaker PRS 1 ABC 2 DEF 3 4 JKL 5 MNO 6 7 TUV 8 WXY 9 * 0 Dialpad* Message Button* # TAP Button* Transfer/Conference Button* MESSAGE TAP TRNS/CONF SPEAKER Speaker Button* MUTE HOLD Mute Button* SCS001 Volume Up Volume Down Hold Button* Microphone Opening *NOTE: These are default button locations.
Introducing The Telephone GCA70–313 INL001 Handset Speaker Line Buttons, DSS/BLF Buttons, Programmable Buttons Dialpad R Transfer/ Conference Button 1 QZ 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO Volume Down 7 PRS 8 TUV 9 WXY Volume Up 0 OPER # Message Waiting Light TRNS/CNF Mute Button HOLD TAP INTERCOM SHIFT SPEAKER MUTE Shift Button Hold Button TAP Button Speaker Button Intercom Microphone Button Opening Connectors On Bottom Of Telephone Handset Line Cord ! Impact 8124S Speakerphone Handse
GCA70–313 1.4 Introducing The Telephone Knowing Your Telephone’s Functions Your telephone provides many versatile features for your use. These features are explained in terms of what they allow you to do. Refer to section 1.5, Understanding What The Lights Mean, for information about the lights associated with your telephone’s buttons. Hold Button • Places a line or Intercom call on hold. • Stores pauses in number sequences during programming. Intercom Button • Selects an intercom path.
Introducing The Telephone GCA70–313 Speaker (not available on 8112N and 8212N) • Sounds distant party’s voice. • Sounds ringing and call-in-progress tones. Speaker Button (not available on 8112N and 8212N) • Turns your speaker on or off. • Disconnects a call when you are on a handsfree call. • Ends or cancels programming. TAP Button • Recalls dial tone or generates a hookflash. • Retrieves held calls or last call placed on hold. Transfer/Conference Button • Transfers calls • Sets up conference calls.
GCA70–313 1.5 Introducing The Telephone Understanding What the Lights Mean The lights (LEDs) on your telephone indicate the status of lines, features, and intercom. Next to a Direct Station Select (DSS)/ Busy Lamp Field (BLF) button: • Steady red = station is in use. • Flashing red = station is receiving a call. • Winking red = message-waiting light set for you by station associated with that DSS button. Next to a line button: • Steady green = line is in use at your station.
Introducing The Telephone GCA70–313 Above the SPEAKER button: • On steady (with telephone on hook and busy) = speakerphone mode is active. • On steady (with telephone on hook and idle) = background music is turned on. • Flashing = feature viewing and programming is in progress. Above the MUTE button: • On steady = called party cannot hear your conversation. Above the SHIFT button: • On steady = shift mode is activated to allow access to second level speed dial numbers programmed at DSS button locations.
GCA70–313 1.6 Introducing The Telephone Adjusting The Telephone Pedestal (Models 8212S and 8212N only) Your telephone has an adjustable pedestal to allow you to select the most comfortable viewing angle. When you receive the telephone, the pedestal is in its lowest position—flush against the pedestal. • To adjust the pedestal, 1. Grasp the rear of the pedestal base firmly with one hand while lifting the rear portion of the telephone upward with your other hand. 2.
This page remains blank intentionally.
GCA70–313 2 2.1 Answering Calls Answering Calls Answering Outside Calls A call that rings on an outside line will sound long, single-tone bursts and will light the line status light. If the installer enabled ringing line preference at your station, an orange light flashes next to the line that your station will answer when you lift the handset; a red light will flash for any other ringing line. • When you hear outside ringing and observe a flashing light, answer the call as follows: 1.
Answering Calls 2.3 GCA70–313 Answering Subdued Off-Hook Voice Announcement (SOHVA) Calls Your installer can set your speakerphone to receive a Subdued Off-Hook Voice Announcement (SOHVA). This feature allows an intercom caller to break into your call by making an announcement through your handset receiver. (This means that if you are on a speakerphone call, you cannot receive a SOHVA call). The distant party that your are currently talking to cannot hear the announcement made by SOHVA caller.
GCA70–313 3 3.1 Making Calls Making Calls Making Calls The 8212N and 8112N telephones require that you lift the handset before performing any operations with the telephone. When using the 8212S, 8112S, and 8124S, however, you may do one of three things in order to use the telephone: lift the handset, press the INTERCOM button, or press the SPEAKER button. 3.2 Dialing Automatically The Automatic Dialing feature provides one- or two-button speed dialing using programmable buttons with stored numbers.
Making Calls GCA70–313 • To automatically dial a speed dial number stored at one of the programmable buttons on your station (8112N and 8212N), 1. Lift handset and press TAP. 2. Press preprogrammed speed dial button (line selection is usually a part of the stored speed dial number), —OR— press SHIFT button, then press preprogrammed button (to choose a number stored as a second choice at that button).
GCA70–313 3.3 Making Calls Dialing Manually You can manually dial a number over any telephone line you select. Or, if the installer assigned a prime line or the idle line preference feature to your speakerphone, it will automatically select a line for use when you lift the handset. • To dial an outside number manually, 1. Lift handset or press line button and dial number. 3.
Making Calls GCA70–313 • To later redial the saved number, 1. Lift handset or press line button. 2. Press SAVE NUMBER REDIAL button (system automatically dials the number that you saved earlier). 3.4.1 Using The Automatic Redial Feature (8124S, 8112S and 8212S only) If your station has the multiple automatic redial feature enabled, you can place up to 10 numbers in your telephone’s redial queue.
GCA70–313 Making Calls • To interrupt the redialing procedure so that you can use your telephone to make a call, NOTE: You can only do this if the suspend automatic redial feature is enabled. 1. While your telephone is in the process of dialing a number, press the AUTOMATIC REDIAL button twice. This treats the number as answered, and then puts the number back in the automatic redial queue.
Making Calls 3.6 GCA70–313 Waiting For A Line (Queuing) If all the lines in a line group are busy, you can place your telephone in a queue to await an idle line. When you share a line with another telephone and the line is busy, you can place your telephone in a queue to await the idle line. • To queue for a line group, 1. Lift handset or press INTERCOM. 2. Dial the line group access code. 3. Dial ✳ 6. • If you have line appearance for a particular line and wish to queue for it, 1.
GCA70–313 Making Calls (The following instructions assume a tone-first default setting. Any user can change a call to voice announce signaling by pressing the INTERCOM button again after dialing the extension number or by pressing the DSS button again.) • To manually cause the other telephone to ring, 1. Lift handset or press INTERCOM. 2. Dial extension number (called telephone will ring). • To tone call automatically, 1. Press DSS button (called telephone will ring).
Making Calls 3.8 GCA70–313 Camping On At A Busy Station And Waiting For An Automatic Callback If you call another station and receive a busy tone or a Do Not Disturb tone, you can press a button that will cause the system to ring your telephone when the station is available. This is called “camping on at a station.” Please note that you can camp on to only one station at a time. • To camp on at any busy station, 1. Dial ✳ 6 when you hear a busy tone. 2. Hang up the handset.
GCA70–313 3.9 Making Calls Camping On At An Idle Station And Waiting For An Automatic Callback If you call another station and hear ringing but receive no answer, you can press a button that will cause the system to ring your telephone when any activity is initiated at that station. • To camp on at a station for which you hear ringing but receive no answer, 1. Dial ✳ 6 and hang up the handset. Callback will occur after any activity is initiated at dialed station.
Making Calls GCA70–313 3.10 Camping On At A Busy Station And Waiting For An Answer (Call Waiting) If the telephone you have called is busy, you can send a call-waiting tone to the telephone and wait on the line for an answer (you must be using the handset for this feature to work). • To activate call waiting when you hear a busy tone, 1. Dial ✳ 6 (called party hears tone). 2. Wait on line for reply.
GCA70–313 Making Calls 3.11 Making A Subdued Off-Hook Voice Announcement (SOHVA) You can make a subdued voice announcement to another station that is off-hook and busy on a call if the system is arranged to provide this feature. Your telephone provides a SOHVA button for this purpose. You decide whether to deliver a SOHVA message, camp on at that station, set a message-waiting indicator, or hang up when you hear an intercom busy tone. • Make a SOHVA announcement using the SOHVA button as follows: 1.
This page remains blank intentionally.
GCA70–313 4 4.1 Placing Calls On Hold Placing Calls On Hold Holding Calls You can place a call on hold and pick it back up a short time later. With a regular hold, you can pick up the held call at your telephone or another user can pick up the call. With an exclusive hold condition, you must pick up the held call at your telephone; no other telephone has access to it.
Placing Calls On Hold GCA70–313 • To place a call on exclusive hold, 1. Press HOLD twice and hang up handset. • To retrieve an exclusive hold, 1. Press line button of held call (button with flashing light), or press TAP (if station does not have line appearance). • To place a call on hold at another telephone, 1. Press INTERCOM. 2. Dial ✳ 90. 3. Dial extension number of station to receive held call. Your telephone automatically hangs up. • To retrieve a held call at another station, 1. Press INTERCOM. 2.
GCA70–313 4.2 Placing Calls On Hold Parking Calls You can place a call on hold in the system so that any station that does not have line appearance for the call can answer it. You accomplish this by placing the call in one of nine park orbits, where the call remains until it is answered. If the call is not answered within a specified period of time, the system will send it back to your station for service (this is known as park recall).
This page remains blank intentionally.
GCA70–313 5 5.1 Transferring Calls Transferring Calls Transferring Calls—Screened You can answer a call at your telephone and transfer it to another telephone. If you first identify the caller to the party receiving the transfer (giving that user the opportunity to prepare for the call), you have made a screened transfer. If the telephone to which you are transferring the call is busy, you must recover the call yourself or choose one of several options that may be available at your station.
Transferring Calls 5.2 GCA70–313 Transferring Calls—Unscreened You can answer a call at your speakerphone and transfer it to another telephone. If you transfer the call without first announcing it, you have made an unscreened transfer. If the telephone to which you are transferring the call is busy, you must recover the call yourself or choose one of several options that may be available at your station.
GCA70–313 5.3 Transferring Calls Making A Hot Transfer A hot transfer is a type of screened transfer. To perform a hot transfer, you voice announce the transfer over the speaker of the telephone that you want to receive the transfer, and release the call to that telephone. The system handled the release in a way that does not require the called party to retrieve the call (the call does not ring at the station). This feature is useful for transferring calls to people who need to work in a handsfree mode.
This page remains blank intentionally.
GCA70–313 6 6.1 Conferencing Calls Conferencing Calls Conferencing Telephones Together When your join your speakerphone together with several other telephones on the same call, the result is called conferencing. When using the DXP system, you can make conference calls that involve up to five parties, including you as the originating party, in any combination of outside lines and intercom parties.
Conferencing Calls GCA70–313 • To retrieve a line from hold and bring that party back into the conference, 1. Press TRANSFER/CONFERENCE. 2. Press line button. 3. Press TRANSFER/CONFERENCE. NOTE: If all the conference circuits are busy, you will not be able to add a party to the conference. • To drop out of a conference call between you and two outside lines (creating an unsupervised conference), 1.
GCA70–313 7 7.1 Using The Other Telephone Features Using The Other Telephone Features Blocking Voice-Announce Calls You can prevent voice announcements from sounding over your telephone speaker if you wish. This feature also blocks subdued off-hook voice announcements. • To block voice-announced calls, 1. Press INTERCOM. 2. Dial ✳ 2. • To un-block voice-announced calls, 1. Press INTERCOM. 2. Dial # 2.
Using The Other Telephone Features 7.2 GCA70–313 Diverting Incoming Calls To Another Station Call diverting permits you to send an incoming call to another station you have previously designated. You can divert an incoming call to the designated station whether you are busy or idle. You must program a CALL FORWARD button (using the instructions in the programming section) on your speakerphone to serve as a call divert button. • To identify the station to receive diverted calls, 1. Press INTERCOM. 2.
GCA70–313 7.3 Using The Other Telephone Features Forwarding Calls You can permanently forward the calls that normally ring at your telephone to another telephone. You can forward just your prime line and intercom calls, or you can forward all of your calls. To remind you that your calls are being forwarded, your telephone will sound a short ring burst each time the system forwards a call.
Using The Other Telephone Features 7.4 GCA70–313 Listening To A Call Over The Telephone Speaker (Group Listening) The 8124S, 8112S, and 8212S speakerphones give you the option of turning on the speaker in your speakerphone while you have the handset lifted. The distant party’s voice then sounds over the speaker as well as over the handset; however, only you handset microphone is active. The group listening feature also works if you are using your headset (only the headset microphone will be active).
GCA70–313 7.6 Using The Other Telephone Features Setting A Do Not Disturb Condition At Your Station The Do Not Disturb (DND) feature keeps calls from ringing at your speakerphone, and makes your station appear busy to intercom calls. If your installer has programmed your station to have this feature, you can enable it as needed. Generally, callers cannot override this feature. They hear two quick tone bursts every two seconds when they call a telephone that is set to DND mode.
Using The Other Telephone Features 7.7 GCA70–313 Setting The Volume Control The volume control on your telephone is a multipurpose control you can use to set the volume of the ringer, the speaker, the handset, the headset, background music, and the group listening mode. You can either press and hold down the VOLUME UP or VOLUME DOWN button to automatically step through the volume levels for each mode, or you can press the switch once for each change in volume you desire.
GCA70–313 Using The Other Telephone Features • There are eight speaker loudness levels (not available on 8112N and 8212N telephones). Set these levels for the current call as follows: 1. While on a call and in speakerphone mode, press VOLUME UP or VOLUME DOWN once for each change in loudness that you desire. • There are at least eight handset loudness levels that you can set for the current call as follows: 1.
Using The Other Telephone Features GCA70–313 • To set a permanent speaker, headset, handset, or group listening loudness for all future calls, 1. Press INTERCOM. 2. Activate speaker, headset, handset, or group listen mode to be affected. 3. While in that mode, press VOLUME UP or VOLUME DOWN to adjust loudness. 4. Dial ✳ ✳ 7 or press a preprogrammed VOLSV button to hold the loudness at the last setting for all future calls (until you change the default again). 5.
GCA70–313 7.9 Using The Other Telephone Features Using Background Music NOTE: This feature is not available on the 8112N and 8212N telephones. If the telephone system supplies background music, you can turn it on at your speakerphone while it is on-hook and idle. The system automatically turns background music off during calls and voice announcements. NOTE: The system can provide music from two sources; however, the system installer must enable this feature. • To turn the music on, 1. Press INTERCOM. 2.
Using The Other Telephone Features GCA70–313 7.10 Using The IMIST Module Impact SCS 8212S and 8212N telephones equipped with the optional IMIST module can support an IST device (modem, FAX machine, industry-standard telephone, etc.) in addition to the telephone. Depending on system programming, you can use the IST device to make outgoing calls and receive incoming calls.
GCA70–313 8 8.1 Programming Your Telephone Sending And Receiving Non-Verbal Messages Using The Messaging Feature If the system installer designates your speakerphone as a central message desk or programs it to have message-wait originate ability, you can turn on the message-waiting light of any other telephone. This light lets that telephone user know that you have a message for him or her.
Programming Your Telephone 8.2 GCA70–313 Lighting The Message-Waiting Light • To turn on the message-waiting light (and a broken dial tone) at an idle telephone, 1. Press INTERCOM. 2. Dial ✳ 3. 3. Dial extension number of station you wish to alert. The message-waiting light of that station will flash. • To turn off the message waiting light at a busy or idle station, 1. Press INTERCOM. 2. Dial # 3. 3. Dial extension number of station that was alerted.
GCA70–313 8.3 Programming Your Telephone Sending LCD Messages You can set system-supplied messages at your station to be received and displayed by a calling LCD speakerphone. These messages give the caller information on your telephone status. Get a list of the available messages from the attendant and write on the blank chart on the next page. • To turn on LCD messaging, 1. Press INTERCOM. 2. Dial ✳ 02. 3. Press # to clear current message if one is stored. 4. Dial message code number (01–30). 5.
This page remains blank intentionally.
GCA70–313 9 9.1 Programming Your Telephone Programming Your Telephone Programming For Speed Dialing Speed dialing is a feature that lets you: • store and dial outside numbers using one or two buttons, • store and dial intercom numbers, • store frequently used feature codes.
Programming Your Telephone 9.2 GCA70–313 Storing Speed Dial Numbers • To store an outside number as a speed dial number, NOTE: Programming overwrites existing speed dial numbers at button locations. 1. Press INTERCOM. 2. Dial ✳✳ 1. 3. Press programmable button or dial pad button to choose storage location (remember, to access second level storage at a programmable button, press SHIFT first.) 4.
GCA70–313 9.3 Programming Your Telephone Storing DSS Numbers • To store an intercom number at a DSS button, NOTE: Storing DSS numbers at button locations will overwrite any previously stored numbers. 1. Press INTERCOM. 2. Dial ✳✳ 3. 3. Press programmable button to choose DSS location. 4. Dial extension number. 5. Press next location button and store next DSS number. 6. Repeat the previous step until all DSS numbers are stored, —OR— press SPEAKER to end.
Programming Your Telephone 9.4 GCA70–313 Storing Feature Buttons If you find that you are using certain features often, you can create feature access buttons to make operations easier. Some features you may want to use frequently are defined as follows: Account Code Button (ACCT)—allows you to enter an account code for call record purposes. Automatic Call-Back Button (CAMP)—arranges the system to ring your telephone and another person’s telephone as soon as the other telephone becomes idle.
GCA70–313 Programming Your Telephone You can store feature access codes at programmable buttons to provide yourself with one-button access to features that you use often. The Quick Reference Guide at the end of this book contains a list of feature codes. • To create a feature access button, 1. Press INTERCOM. 2. Dial ✳✳ 3. 3. Press programmable button to choose storage location. 4. Dial the access code for the feature. 5. Press next location button and store next feature code. 6.
Programming Your Telephone 9.5 GCA70–313 Storing The Response Message Button You may program a RESPONSE MESSAGE button, which allows you to send an LCD message to a caller who has initiated a SOHVA or intercom call from an LCD telephone, or to send an LCD message to another LCD telephone that you call and receive a busy signal or no answer. A fixed RESPONSE MESSAGE buttons sends the same preselected message every time; you can program multiple fixed RESPONSE MESSAGE buttons at your station.
GCA70–313 10 DSS/BLF Console Operating Your Telephone With A DSS/BLF Console 10.1 Operating Your Telephone With A DSS/BLF Console The IB24X, IB48X, and IB64X consoles have additional buttons and status lights that extend the memory button capability of a companion telephone. You can program the buttons for automatic dialing (speed dial) or direct station selection (DSS) with busy lamp field (BLF) using instructions provided in chapter 9, Programming Your Telephone.
DSS/BLF Console 10.1.1 GCA70–313 Accessing The Button Levels The IB24X and IB48X DSS/BLF consoles have four levels of buttons, quadrupling the consoles’ button capacity. The four buttons at the bottom of each console allow you to select which button level is currently active. To change button levels, press one of the buttons at the bottom of the console. The leftmost button activates level 1, the next button activates level 2, etc.
GCA70–313 Troubleshooting Your Telephone 11 Troubleshooting Your Telephone Symptom Possible Cause INTERCOM light flashing. Your messaging is set. Press INTERCOM, then dial # 02 and hang up. Station is ringing with ringer off HOLD light flashing with no line on hold. Another telephone has activated your message waiting light. Press INTERCOM and then press HOLD to retrieve message. This action will call party who activated light.
This page remains blank intentionally.
GCA70–313 Index Index A Access Codes, Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4 — 9–5 Accessing The Button Levels On DSS/BLF Consoles . . . . . . . . 10–2 Adjusting The Telephone Pedestal . . . . . . . . . . . . . . . . . . . . . . . . 1–11 Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Answering Intercom Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Answering Outside Calls . . . . . . . . . . . . . . .
Index GCA70–313 Do Not Disturb Condition, Setting At Your Station. . . . . . . . . . . . 7–9 DSS/BLF Consoles, Accessing Button Levels On. . . . . . . . . . . . 10–4 DSS Numbers, Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4 F Feature Buttons, Storing The . . . . . . . . . . . . . . . . . . . . . . . 9–4 — 9–5 Forwarding Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3 G Group Listening . . . . . . . . . . . . . . . . . . . . . . . .
GCA70–313 Index O Outside Calls, Answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 P Parking Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3 Pedestal, Adjusting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–11 Personal Ringing Tones, Setting Your . . . . . . . . . . . . . . . . . . . . . . 7–8 Placing Calls On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index GCA70–313 Subdued Off-Hook Voice Announcement, Responding To . . . . . . 2–2 T Telephone Pedestal, Adjusting The . . . . . . . . . . . . . . . . . . . . . . . 1–11 Transfer, Making A Hot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Transferring Calls—Screened . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Transferring Calls—Unscreened . . . . . . . . . . . . . . .
GCA70–313 A Quick Reference Guide Appendix A Quick Reference Guide This chart provides you with a quick reference guide of the feature dialing codes. If you wish, you can detach this sheet and keep it near your telephone to serve as a stand alone reference. Remember, chapter 9 describes how to program these codes on your telephone at unused programmable buttons. Further, the installer may store features at your telephone buttons and label the buttons with the feature’s mnemonics.
Quick Reference Guide Feature Call Forward, Ring—No Answer, All Calls Call Forward, Ring—No Answer, Personal Calls Call Park, Orbit 91–99 Call Park, Pick Up GCA70–313 Enable Code Button Disable Code Mnemonic INTERCOM ✳ 54 INTERCOM #5 FWDRA INTERCOM ✳ 53 INTERCOM #5 FWDRP INTERCOM ✳ (91–99) INTERCOM # (91–99) INTERCOM ✳ 4 + extension no.
GCA70–313 Quick Reference Guide Feature Line Pick Up From Any Station, Zones 1–4 Line Pick Up From Any Station, All Zones Meet Me Answer Page Message Waiting Message Wait Retrieval Night Transfer (Attendant Only) Operator Access Paging, All Call Paging, Zones 2–8 Paging, Meet Me Park Orbit Retrieve Park Orbit Send Personal Ringing Tones Redial Last Dialed Number Remote Station Disable Enable Code Disable Code Button Mnemonic INTERCOM 65–68 TAFS1–4 INTERCOM 69 TAFS✳ INTERCOM 78 MMEPG INTERCOM ✳ 3
Quick Reference Guide Feature Speed Dial, System Speed Dial, Programming Station Lock Tracker Page, Send Tracker Page, Receive Tracker Pager Use Volume Save Voice Announce Block Enable Code GCA70–313 Button Mnemonic Disable Code ✳ 100 ✳ 599 INTERCOM ✳✳ 2 INTERCOM # 04 + code INTERCOM ✳8 INTERCOM # 8 + orbit code INTERCOM # 07 INTERCOM ✳✳ 7 INTERCOM ✳2 LOCK TRACK INTERCOM # 06 VOLSV INTERCOM # 2 VABLK NOTE: The dialing codes provided in this quick reference guide are default values.
NOTES
NOTES
NOTES
NOTES
This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to eliminate errors, the Company disclaims liability for any difficulties arising from the interpretation of the information contained herein.
R Charlottesville, Virginia 22901-2829 World Wide Web: http://www.comdial.com/ Printed in U.S.A. GCA70–313.
