IP Phone User Manual

8-24 USING TELEVANTAGE
Sharing folders___________________________________________
You can share folders, and any folders within them, with other TeleVantage users that you
specify:
Q The Call Monitor folder
Q The Voicemail folder
Q The Contacts folder
Q The Call Log folder
Those users can access the folders that you share with them from their ViewPoint programs
according to access levels that you specify. You can grant individual users specific levels of
access to your shared folders.
Example: If you and two coworkers are working on the Gould project, you can create a
Contacts folder called “Gould” in which you keep important contacts at the Gould office. You
can share the Gould folder with your two coworkers, so that all three of you have access to
Gould contacts’ phone numbers.
Notes
Q Voice messages marked Private do not appear in a shared folder.
Q Calls from a call center queue do not appear in a shared Call Monitor.
To share a folder
1. In the Favorite Folders list, click the folder that you want to share.
2. Choose File > Folder > Share Folder. The folder’s Properties dialog box opens at the
Sharing tab.
3. Select the users in the Available Users list with whom you want to share the folder.
To select multiple users, press CTRL as you select users.