IP Phone User Manual

CHAPTER 18. CUSTOMIZING VIEWPOINT 18-25
Enhancing ViewPoint with Add-ins__________________________
Add-ins are custom executable (.exe) files or Dynamic Link Library (.dll) files that add extra
functionality to TeleVantage ViewPoint. Add-ins can enhance ViewPoint with custom toolbar
or menu options, or process data behind the scenes, for example, monitoring incoming calls for
Caller ID that matches certain criteria.
TeleVantage comes with the following Add-ins:
Q TeleVantage SoftPhone. See Appendix F, “Using the TeleVantage H.323 SoftPhone.”
Q Reverse Phone Number Lookup. See “Using the Reverse Phone Number Lookup
sample Add-in” on page 18-26.
Q Desktop Alert. See “Using the Desktop Alert Add-in” on page 18-26.
Q Instant Messaging. See “Sending an instant message to an extension” on page 10-5.
The sample add-ins provided with TeleVantage are located by default in C:\Program
Files\TeleVantage\Client\AddIns.
You can create custom Add-ins using the TeleVantage SDK's Add-in API, as described in the
TeleVantage Developer’s Guide, located in the \Manuals directory of the TeleVantage Master
CD.
Managing Add-ins
To add, remove, or change options for an Add-in, do the following:
1. Choose Tools > Add-in Manager. The Add-in Manager dialog box opens.
The dialog box lists all Add-ins loaded in ViewPoint so far.
2. To add a new Add-in, click Add. Navigate to the Add-in (a .DLL file) and select it.
To remove an Add-in, click it, then click Remove. The Add-in is detached from
TeleVantage, but the Add-in file is not deleted.
To temporarily disable an Add-in without deleting it from the list, click it, then