IP Phone User Manual

APPENDIX E
APPENDIX E
USING THE TELEVANTAGE ARCHIVED
R
ECORDING BROWSER
The TeleVantage Archived Recording Browser is a tool for listening to and managing thousands
of mailbox recordings (voice messages or call recordings) that have been archived by
TeleVantage. You can search for recordings using a variety of criteria, edit or delete recordings,
flag recordings for follow up, or restore them to the appropriate Inbox or other folder from which
they were archived.
This appendix describes how to do the following:
Q Run the Archived Recording Browser. See page E-1.
Q Search for mailbox recordings that meet the criteria that you set. See page E-2.
Q View and act on recordings. See page E-9.
Q Check the recording archive for missing audio files. See page E-11.
Q Purge archived recordings. See page E-11.
Q Import a recording archive from TeleVantage 6.x. See page E-12.
Running the Archived Recording Browser____________________
In order to use the Archive Recording Browser, you must know the network location of the
archive and have network access to that location. See your system administrator for details.
To run the Archived Recording Browser
1. Choose Start > Programs > Vertical TeleVantage > TeleVantage Archived
Recording Browser
. The TeleVantage Archived Recording Browser dialog box
opens: