IP Phone User Manual

F-8 USING TELEVANTAGE
SoftPhone notes _________________________________________
The following notes pertain to using the TeleVantage SoftPhone:
Q The SoftPhone uses Windows H.323 TAPI support, which has a limited ability to
manage VoIP echo, jitter and packet loss, compared to a 'hard' IP phone such as the
Uniden or Polycom phone. If you are unsatisfied with the SoftPhone's audio quality on
your network, you should instead use a recommended IP, analog or digital phone as
listed in Chapter 6 of Installing TeleVantage.
Q When using the TeleVantage SoftPhone, if you switch to using a station or exit
ViewPoint, Call Forwarding is automatically turned off so calls are routed to the user's
regular station.
Q PCs running Windows 2000 or below cannot use the SoftPhone as it only runs on
Windows XP or higher.
Q You cannot place a call using Microsoft NetMeeting while SoftPhone is running.