IP Phone User Manual

CONTENTS
Getting Started
Chapter 1. Introducing TeleVantage................................................1-1
About TeleVantage ...............................................................................1-2
Accessing TeleVantage ........................................................................1-2
Using the telephone .......................................................................... 1-2
Using the TeleVantage ViewPoint application.................................. 1-3
Using TeleVantage ViewPoint Web Access ..................................... 1-3
Using the TAPI Service Provider and the CMA................................ 1-3
Feature comparison table .....................................................................1-4
Getting technical support ......................................................................1-4
TeleVantage documentation .................................................................1-5
The TeleVantage documentation set................................................ 1-5
Accessing online documentation ...................................................... 1-6
Chapter 2. Recording Your Voice Title and Voicemail Greeting...2-1
About creating your voice title and voicemail greeting..........................2-2
Recording your voice title......................................................................2-2
Recording your voicemail greeting........................................................2-3
Using the Telephone
Chapter 3. Placing Calls on the Phone............................................3-1
About placing calls on the phone ..........................................................3-2
Using a phone other than your own.................................................. 3-2
Using an IP phone............................................................................. 3-2
Dialing internal and external numbers...................................................3-3
Entering account codes when placing calls...................................... 3-3
Dialing by name ....................................................................................3-4
Dialing a user’s voicemail directly .........................................................3-4
Placing calls while you are already on a call.........................................3-5
Putting your current call on hold and placing a new call................... 3-5
Ending a call without losing calls on hold.......................................... 3-5
Placing calls with * options....................................................................3-5
Redialing the last call ........................................................................ 3-5
Returning the last call........................................................................ 3-5
Disabling call waiting for a call .......................................................... 3-6
Placing calls to an IP address...............................................................3-6
Placing a page or intercom call.............................................................3-6
Requirements for receiving a page or intercom call ......................... 3-7
Paging and intercom considerations................................................. 3-7