Programming instructions

Queue Ringing Calls
Description:
With this feature enabled, in the case of no answer or if all stations in the hunt group are busy,
hunt group calls wait in a queue for a station to become idle. The calls wait in queue until the
overflow timer times out. At timeout, the system routes the call to a designated overflow
destination. The overflow destination is an intercom number or feature code that calls another
station, a group intercom number, a voice mail number, or another station hunt group pilot
extension. With the queue ringing calls feature disabled, and if all stations in the hunt group are
busy, the system immediately routes hunt group calls to the overflow destination.
Programming:
1. Press CONTROL T for main menu.
2. From main menu, select stations and press ENTER.
3. From stations menu, type item number for hunt groups and press ENTER.
4. Type number for hunt group (l-64) and press ENTER.
5. For new hunt groups, type pilot number for hunt group.
6. Type item number for options, and press ENTER.
7. Press SPACE BAR to enable or disable the feature (y = enable) and press ENTER.
8. When finished, press ESCAPE twice.
9. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
OverFlow
.Vestination
Description:
In the case of no answer or if all stations in the hunt group are busy the system routes hunt
group calls to a designated overflow destination. The overflow destination is an intercom
number or feature code that calls another station, a group intercom number, a voice mail
number, or another station hunt group pilot extension
Programming:
1. Press CONTROL T for main menu.
2. From main menu, select stations and press ENTER.
3. From stations menu, type item number for hunt groups and press ENTER.
4. Type number for hunt group (l-64) and press ENTER.
5. For new hunt groups, type pilot number for hunt group.
6. Type item number for options, and press ENTER.
7. Type item number for overflow destination and press ENTER.
8. Type extension number for destination and press ENTER.
9. When finished, press ESCAPE twice.
10.
Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
7-74 Station
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Progfamming