Installation guide

Configuring trunk groups for inbound call routing 8-3
Chapter 8: Configuring Inbound Call Routing
Wave Global Administrator Guide
5 In the Intercept Destination field, enter the extension or hunt group to which you want to
send calls that cannot be routed using Inbound Routing Table rules.All calls received on
this inbound trunk group that fail for any reason will be sent to the station or hunt group
that you specify. Examples of failed calls are a misdialed number or an external number
that is blocked by this trunk group’s tandem access profile.
Note: If you select None, callers who cannot be routed simply hear a fast-busy tone.
Caution: Do not configure the Wave Server to route inbound calls to the Intercept
Destination by default. This might cause your calls to be routed incorrectly. If you
would like to create a true inbound call default destination, create a default step in
the inbound routing table.
6 Select None if your call routing does not provide for tandem (or trunk-to-trunk) calls, and
go to step 7.
Important: This step only applies if you have configured the Wave Server for tandem call
routing.
To restrict the use of the Wave Server in a tandem call routing configuration to prevent toll
fraud, select the
Access Profile for Tandem Calls from the drop-down list. (For information
about tandem calls, see “Tandem call routing” on page 29-21.)
If you configure the Wave Server to handle tandem calls, you must also select the
Allow
External Trunk-to-Trunk Connections
option in the General Settings applet, PBX
(Advanced) tab, Trunking group box. In this scenario, a call is physically connected across
two external trunks through the Wave Server. If you enable external trunk-to-trunk
connections, the Wave Server allows calls to be forwarded, transferred, and conferenced
between external numbers.
Note: Trunk-to-trunk connections involving analog loop-start trunks are not included in this
option by default because such connections may not terminate properly even when a call is
completed, resulting in a trunk remaining unavailable even when it is not actively being
used. It is recommended that you accept this default.
Click
Release 2.0
September 2010