Installation guide

Managing your dial plan with the Dial Plan view 22-2
Chapter 22: Monitoring and Maintenance
Wave Global Administrator Guide
Managing your dial plan with the Dial Plan view
You can view and manage your dial plan as a whole using the Dial Plan view.
The Dial Plan view shows each number in your system that can be dialed from an internal dial
tone, identified by name and type. It lists only numbers beginning with the digits 0-9, and so
does not include Wave phone commands such as those beginning with Flash or *. It does include
the following:
• All enabled extensions (users, auto attendants, Contact Center queues, and so forth.)
• Users’ contacts dialable by the user's extension + PIN
• User extensions plus * for direct-to-voice-mail dialing, if the feature is enabled (see
“Setting general options” on page 4-4)
• Dialing service access codes
• System extensions such as 411 for the dial-by-name directory
You can filter the Dial Plan view using the toolbar drop-down list to show only those numbers
that are dialable from external phones (
PSTN) or SIP servers.
Release 2.0
September 2010