Installation guide

About Wave licenses 8-4
Chapter 8: Entering and Activating Wave Licenses
Wave Server Installation Guide
Wave ISM supports additional license types that enable specific functionality. If you do not have
the correct number of Wave licenses entered, your ability to configure or use your Wave system
will be affected in the following ways:
This license type Is required
Wave ISM User
To add or modify a user via the User/Workgroup Configuration
applet. This license also supports usage of the ViewPoint
Softphone as a user’s secondary phone.
Wave IP Gateway
To configure VoIP resources via the Resource Management
applet.
Wave IP User - Certified
Third Party IP Phone
To configure a user to use a supported Aastra or Edge 1500-series
SIP phone.
Wave IP User - Edge IP
and ViewPoint Phone
To configure a user to use an Edge 5000-series SIP phone or the
ViewPoint Softphone as his or her primary phone.
Wave IP User - Generic
Third Party IP Phone
To configure a user to use a third-party SIP phone.
Wave SIP Trunk (Standard,
Professional, or Enterprise
Edition)
To configure signaling control points (SCPs) via the IP
Telephony applet.
Wave ViewPoint
For each ViewPoint user, so that multiple Viewpoint users can
concurrently access the Wave system.
Wave ViewPoint Secondary
Softphone
On a per-Wave Server basis, to provide support for the ViewPoint
Softphone as users’ secondary phone, if they are configured to do
so.
Wave Contact Center
Reporter
So that all ViewPoint users with the appropriate permissions can
produce basic call and usage reports using the Contact Center
Reporter. If you are also using the Wave Contact Center, a
complete suite of queue reports is available.
Wave Contact Center Agent
For each user who is an agent in a Contact Center queue. Only
one license is required for each agent, even if an agent is a
member of multiple queues.
Release 2.0 Service Pack 1
April 2011