Installation guide

Entering Wave licenses 8-5
Chapter 8: Entering and Activating Wave Licenses
Wave Server Installation Guide
Note: Other Wave add-ons also require valid licenses. See the documentation for the specific
add-on for details.
Entering Wave licenses
You can add Wave licenses to the Wave ISM in either of the following ways:
• Import a license file, as described in the next section.
• Enter the license key for each license, as described on page 8-7.
Entering Wave licenses by importing a license file
1. On the Administration tab of the Global Administrator Management Console, select
Software Licenses. The Software Licenses applet starts and displays any licenses that
have already been entered:
WaveNet (Standard,
Professional, or Enterprise
Edition)
On a per-Wave Server basis, so that a Wave Server can be a
member of a WaveNet network.
Wave Call Classifier
On a per-Wave Server basis, so that the Wave Call Classifier
add-on can be used to create rules to identify callers, intelligently
route calls, and present Contact Center agents with scripts and
related caller information before calls are answered.
This license type Is required
Release 2.0 Service Pack 1
April 2011