Installation guide

Configuring the Wave workstation applications 9-9
Chapter 9: Installing ViewPoint and Other Wave Workstation Applications
Wave Server Installation Guide
Configuring the Wave workstation applications
Configuring ViewPoint
For information about customizing and using ViewPoint, see the Wave ViewPoint User Guide.
Configuring the TAPI Service Provider
Workstation Applications Setup runs the TAPI Service Provider Configuration wizard
automatically when you install the TAPI Service Provider for the first time on a PC. You can
run the Configuration Wizard later, for example to change your station ID. To do so:
1. Click
Start > Programs > Vertical Wave > Wave TAPI Service Provider Configuration
Wizard
.
2. Follow the on-screen instructions. Click
Help for more information.
Configuring your contact manager for use with the TAPI Service Provider
Before making calls from the contact manager, you must configure it to recognize the TAPI
Service Provider. Use one or more of the following procedures as needed.
To configure Outlook
1. Open the Contacts view in Outlook.
2. Choose
Actions > Call Contact > New Call.
3. In the New Call dialog, click
Dialing Options.
4. In the Dialing Options dialog, verify that
Connect Using Line is set to “Wave Line 1.”
This option is available after the TAPI Service Provider is installed.
5. Click
OK.
To configure GoldMine, GoldMine FrontOffice, or GoldMine Business Contact
Manager
Use the following procedure after you refer to the documentation that came with the product:
1. Choose
Edit > Preferences.
2. Click the Modem tab.
3. Under Modem Settings, verify that
TAPI Line is set to “Wave Line 1.” This option is
available after the TAPI Service Provider is installed.
4. Click
OK.
Release 2.0 Service Pack 1
April 2011