Installation guide

Wave Server Installation Guide
Chapter 10
Installing the Wave Recording Archive Service
CHAPTER CONTENTS
About archiving mailbox recordings
If you record all calls or even a significant portion of calls, or if you have users with thousands
of saved voice messages and large maximum mailbox sizes, disk space on the Wave ISM can
quickly fill up with voice messages and call recordings. In addition, ViewPoint performance
will suffer when managing thousands of recordings, or when recordings are being delivered to
a user in quick succession.
To handle thousands or even millions of recordings effectively, Wave ISM lets you archive
mailbox recordings (voice mail and call recordings) to a network directory of your choice,
called the archive folder. Archiving moves the mailbox recording as well as all information
about the recording from the Wave ISM to the archive folder, so archived voice messages and
call recordings no longer appear in ViewPoint.
Users can then search for and manage archived recordings using the Wave Archived Recording
Browser without burdening the Wave ISM, Wave ISM database, or ViewPoint. You can restore
archived recordings to the mailbox of origin or export them to another location. (When an
archived recording is restored or exported, it remains in the archive folder until purged.)
The Wave Recording Archive Service manages the archive process.
About archiving mailbox recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
Installation steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Release 2.0 Service Pack 1
April 2011