Installation guide

Wave Server Installation Guide
Appendix E
Configuring Wave ISM for the Windows Firewall
APPENDIX CONTENTS
Overview
Important: The information in this appendix applies if any PC where one or more Wave
workstation applications are installed is also running the Windows Firewall. Even if it is not
company policy to run the Windows Firewall, it may be enabled by default on PCs running
Windows Vista, Windows XP SP2 or higher, or Windows Server 2003 SP1 or higher, so the
information in this appendix applies to you.
You must perform the steps in “Adjusting Windows Firewall exceptions” on page E-2 if any
workstation PC is running the Windows Firewall, so that the workstation PC can receive events
from the Wave IP 2500.
The Wave workstation applications are described in more detail in Chapter Chapter 9.
About Wave ISM and the Windows Firewall
The Windows Firewall is designed to protect Windows from unwanted network access,
including potentially hostile viruses. Left unchanged, these security measures also prevent
Wave workstation applications from communicating with and receiving requests from the Wave
ISM. Workstation applications such as ViewPoint will not operate properly—for example, you
may not be able to log into ViewPoint unless you specify a station ID of 0, or calls will not
appear in the ViewPoint Call Monitor.
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
About Wave ISM and the Windows Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
Adjusting Windows Firewall exceptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-2
Windows Firewall exceptions added for Wave. . . . . . . . . . . . . . . . . . . . . . . . . . E-4
Release 2.0 Service Pack 1
April 2011