Installation guide

General troubleshooting steps G-2
Appendix G: Troubleshooting
Wave Server Installation Guide
IP network settings are reset as follows:
• ISC1 or ISC2
• IP Address: 192.168.205.10.
• Subnet Mask: 255.255.255.0.
• Default Gateway: 0.0.0.0.
•VAM
• IP Address: 192.168.205.1.
• Subnet Mask: 255.255.255.0.
• Default Gateway: 0.0.0.0.
Note: The Media Resource Module (MRM) IP address(es) are not reset by this procedure.
Important: When you reset ISC1/ISC2 and VAM IP addresses to the factory defaults settings,
you must also reset the administrator PC’s IP address if necessary so that all of the IP addresses
are on the same subnet.
To reset ISC1/ISC2 and VAM IP addresses to factory defaults:
1. Shut down the Wave Server. On the Wave IP 2500, also turn off the power supply switch
on the back of the base unit.
2. Press and hold the red button on the front of the ISC1/ISC2. On the Wave IP 2500 only,
while continuing to press the red button, turn the power supply switch back on.
Important: Be sure to continue to hold the red button until System Status LED1 and
LED4 are both red (this may take up to 15 seconds.)
3. Wait for a few seconds until the System Status LED1 and LED4 (located on the front of
the ISC1/ISC2) are both solid red. Then, release the red button.
Release 2.0 Service Pack 1
April 2011