Installation guide

Connecting a music-on-hold (MOH) system 4-30
Chapter 4: Setting Up the Wave IP 2500 Server
Wave Server Installation Guide
Connecting a music-on-hold (MOH) system
A music-on-hold device plays prerecorded music or messages to callers—either from a tape or
CD—when they are placed on hold or while being transferred.
The Wave Server is compatible with most standard music-on-hold devices that connect via a 3.5
mm stereo plug. If a cable is not provided, you must purchase one separately.
Note: Although a stereo cable is required, music on hold only plays in mono.
Caution: Always follow the instructions supplied by the manufacturer of your music-on-hold
device when installing and connecting the device to avoid possible injury to yourself or damage
to the equipment.
To connect a music-on-hold device:
1. Locate the audio input port (labeled Audio In) on the ISC1.
2. Connect the cable from your music-on-hold device to the port.
3. Enable music on hold in the General Settings applet of the Global Administrator
Management Console. See the Wave Global Administrator Guide for more information.
Release 2.0 Service Pack 1
April 2011