User guide

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Each of these features requires that you have the appropriate Wave permissions assigned by your Wave
administrator. Ask your Wave administrator if you are configured to use these features. Also, before
your instant message can be delivered to another user, that user must be running ViewPoint and must
also have the appropriate Wave permissions assigned.
Sending an instant message to another user
To send an instant message to another user, right-click the user in the Extensions view and then click
Send Instant Message.
If that user is not currently online, the following message is displayed: “Joe Wang seems to be offline.
Message you send will be delivered when Joe Wang comes online.”
You can recognize whether users are online or not by the Presence icon next to their name in the
Extensions view. In the following example, Ana Chen and Audrey Escobar are online
Type your instant message in the window that opens: