User guide

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You can also attach a recording of your own at the beginning of the forwarded message. For example,
“Bob, this is Jim. I received this message and thought you would want to hear it.” Your recording
precedes the forwarded message.
To forward a voice message
1. In any Messages folder, right-click a voice message that you want to forward and select Forward
on the shortcut menu. The Forward Message dialog opens.
2. In the Available Users list, select the users or groups to whom you want to forward the
message. Selecting a group forwards the message to all members of the group. Select multiple
items by holding the Ctrl key while you select.
3. Click Add to move the selected users/groups to the Recipients list.
4. Optionally, record a short message that introduces the message you are forwarding. Use the
audio controls
5. Click Send. A copy of the selected voice message, preceded by your short introductory message,
is forwarded to the recipients. When recipients select the message, they can view (in the To
field) a list of other users who received the same message. Users can reply to the sender or to all
recipients.
Replying to a voice message
Replying to a voice message lets you send a recorded reply directly to the voicemail of the user who sent
you the message. You can send the reply to other users as well. Select the message and choose Actions
> Reply. Then perform steps 3-5 of “To forward a voice message” in the previous section. You can reply
in this way only to a message left by another Wave user. You cannot send a message in reply to a
message left by an external caller.
Note: Replying to a message sends a new message to another user's voicemail. To call back the person
who left you the voice message, choose Actions > Place Call instead.
Deleting voice messages
By default, messages in the Deleted folder that are older than three days are permanently removed
from Wave.
To move a voice message to the Deleted folder
1. Select the message.
2. Choose Edit > Delete. The message is moved to the Deleted folder. You can still play it or
retrieve it if necessary.
Deleting a voice message permanently