Installation guide

Setting Reporter options 7-8
Chapter 7: Running Contact Center Reports
Wave Contact Center Administrator Guide
Setting Reporter options
You set Reporter options in the following ways:
• Setting general Reporter options. See page 7-8.
• Setting individual report options. See page 7-10.
Setting general Reporter options
Some reports will not run unless you have first set general Reporter options. To do so, you must
have Administrator permissions.
To set general Reporter options
1 From the Reporter, choose Tools > Options. The Options dialog opens.
Release 2.0 Service Pack 1
April 2011