Installation guide

Support services 1-7
Chapter 1: Introduction
Wave Contact Center Administrator Guide
Wave Phone User Guide—Describes how to use SIP phones, digital phones, analog phones,
and SIUP softphones with Wave.
Wave Server Hardware Reference Guide—Provides detailed technical information about the
Wave Server hardware components.
Quick Reference Guides
Wave Analog Phone Quick Reference Guide—Provides instructions for using analog phones
with Wave.
Wave Digital Phone Quick Reference Guide—Provides instructions for digital phones with
Wave.
Wave SIP Phone Quick Reference Guide—Provides instructions for using SIP phones with
Wave.
Wave Voice Mail Quick Reference Guide—Provides instructions for using Wave ISM Voice
Mail features.
Support services
Vertical Communications has worked diligently to produce the highest quality communications
system possible. In the course of installing or customizing a system customers may require
personal attention.
For technical support contact your Wave provider.
Web site
For more information about Vertical Communications, Inc. and the Wave product line, contact
your Wave provider, call 1-877-VERTICAL, or visit the Vertical corporate Web site:
The Vertical Communications Web site provides information about Vertical Communications
and the Wave product line.
http://www.vertical.com
Release 2.0 Service Pack 1
April 2011