Installation guide

Setting up a queue’s voice mailbox 2-68
Chapter 2: Creating a Contact Center Queue
Wave Contact Center Administrator Guide
You can create as many caller data entry prompts as you want. They play in the order that they
are listed on the Caller Entry tab in the Queue dialog. To move a data entry prompt up or down
in the list, select it and then click the Up and Down arrows to the right of the list.
Release 2.0 Service Pack 1
April 2011