User guide

Sharing your Call Monitor folder 5-20
Chapter 5: Receiving and Handling Calls in ViewPoint
Wave ViewPoint User Guide
Viewing shared calls
When another user’s Call Monitor is shared with you, a <call owner name> tab for each user
appears in your Call Monitor folder. This tab displays only the calls for that user.
When another user’s Call Monitor is shared with you, the following tabs appear in your Call
Monitor folder:
• A <call owner name> tab for each user who has shared calls with you. This tab displays
only the calls for that user.
• The All tab, which displays all calls including shared calls. The calls are organized by
call owner name.
See “Call Monitor folder tabs” on page 5-3 for information about how tabs are used in the Call
Monitor to display calls.
Release 3.0
October 2012