User guide

1-5
Contents
Wave ViewPoint User Guide
Listening to your voice messages and call recordings - - - - - 7-4
Listening to a voice message as it is being left - - - - - - - - - - - - 7-4
Handling your voice messages - - - - - - - - - - - - - - - - - - - - - 7-4
Forwarding a voice message - - - - - - - - - - - - - - - - - - - - - - - - - 7-5
Replying to a voice message - - - - - - - - - - - - - - - - - - - - - - - - - 7-6
Calling back the person who left a voice message - - - - - - - - - - 7-6
E-mailing a voice message - - - - - - - - - - - - - - - - - - - - - - - - - - 7-7
Opening the contact record from a voice message - - - - - - - - - 7-7
Deleting voice messages - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-7
Associating a voice message from “Unknown” with a contact - - 7-8
Marking a voice message unheard - - - - - - - - - - - - - - - - - - - - 7-8
Marking a voice message Urgent or Private - - - - - - - - - - - - - - 7-8
Adding notes to a voice message - - - - - - - - - - - - - - - - - - - - - 7-9
Adding bookmarks to a voice message - - - - - - - - - - - - - - - - - 7-9
Managing call recordings - - - - - - - - - - - - - - - - - - - - - - - - 7-10
Managing your voicemail maximums - - - - - - - - - - - - - - - - 7-10
Setting a maximum length for your voice messages - - - - - - - 7-10
Sending a message directly to a user’s voicemail - - - - - - - 7-12
Knowing when you have new voice messages - - - - - - - - - 7-13
Number displayed in the Navigation Pane - - - - - - - - - - - - - - 7-13
Stutter dial tone - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-13
Message waiting light - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-13
Sound played - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-13
E-mail, pager, and call notifications - - - - - - - - - - - - - - - - - - - 7-14
Scheduling notifications - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-19
Managing voicemail greetings - - - - - - - - - - - - - - - - - - - - - 7-23
The Greetings folder - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-24
Greeting hierarchy - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-25
Recording a new greeting - - - - - - - - - - - - - - - - - - - - - - - - - - 7-26
E-mailing a greeting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-27
Synchronizing Wave voice messages and contacts with your
e-mail program - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-27
Configuring your Wave Mail mailbox in ViewPoint - - - - - - - - - 7-31
Release 3.0
October 2012