User guide

Placing a call 6-6
Chapter 6: Placing Calls in ViewPoint
Wave ViewPoint User Guide
5. Select the Public checkbox to make the number publicly available. This has the following
effects:
• Other users can quick-dial your public numbers by right-clicking your name in their
ViewPoint Extensions list. If this checkbox is not selected, the number is kept
private and does not appear on this right-click menu.
• When a call comes into Wave from one of your public numbers, your name appears
in the
From column, and can be used to identify you, for example by other users’
call rules. If unchecked, calls from the number display as from “Unknown.”
Note: In cases where the same number is defined in different places, Wave chooses
the name to display by prioritizing as follows: (1) a user’s public number, (2) a public
contact, (3) a private contact.
Note: Other programs can access to the number, for example, a ViewPoint Add-in that
automatically dials certain numbers. If unchecked, other programs cannot read or access
the number, though your system administrator can still view it.
6. Click
OK to return to the Options dialog.
7. Click
OK to close the Options dialog.
Quick-dialing from ViewPoint folders
In certain ViewPoint folders you can quickly place calls by either right-clicking an item or
selecting it and using the
Actions menu. You can choose the following commands:
•
Speed Dial. Immediately places a call to the default number of the selected item. For a
user, it is his or her extension. For a contact, it is the contact’s default phone number.
•
Place Call. Opens a sub-menu that lets you choose from all the available numbers for the
selected item (for example, all of a contact’s numbers). You can also choose
Other to
open the Place Call To dialog with that item selected (see “Using the Place Call To
dialog” on page 6-3).
Release 3.0
October 2012