User guide

Knowing when you have new voice messages 7-19
Chapter 7: Managing Voice Messages in ViewPoint
Wave ViewPoint User Guide
3. Select one of the following notification options from the drop-down list:
•
Do not place call notifications. Calls are not placed for new voice messages.
•
Place call for all messages. A call is placed whenever a new voice message arrives.
•
Place call for urgent messages only. A call is placed whenever a voice message
marked urgent arrives.
4. Enter the phone number to which notification calls are placed in the
Number field. You
can also click to open the Notify Me via Call dialog, where you can select the
number to call (see “Using the Place Call To dialog” on page 6-3).
5. Click
OK.
Scheduling notifications
If you do not want to receive notifications 24 hours a day, 7 days a week, you can schedule
notifications to occur at specific times only. For example, you can have Wave send notifications
only during business hours or after business hours on work days. You can also set up custom
hours. You can create different schedules for e-mail, pager, and call notification.
Note: Notifications are never queued for later delivery. When you use a schedule, voice
messages that arrive during an unscheduled time do not produce notifications at all.
To schedule notifications
1. Choose Tools > Options. The Options dialog opens.
2. Under Voice Messages, choose the notification tab for the type of notification that you
want to schedule (
E-mail Notification, Pager Notification, or Call Notification).
Release 3.0
October 2012