User guide

Synchronizing Wave voice messages and contacts with your e-mail program 7-28
Chapter 7: Managing Voice Messages in ViewPoint
Wave ViewPoint User Guide
How voice message synchronization works
This section describes the following:
• How voice message folders are used. See page 7-28.
• How you can listen to and act on synchronized voice messages. See page 7-29.
• About potential conflicts between Wave Mail and Exchange or Outlook rules. See page
7-29.
How voice message folders are used
After you enable Wave Mail according to the steps in this section, all of your existing Wave
voice messages (New, Saved, and Deleted) are sent to your e-mail program and stored in the
following folders:
Wave Mail continues to monitor activity in these two sets of folders.
• After your voice messages are synchronized for the first time, all subsequent new Wave
voice messages are automatically delivered to your e-mail Inbox folder as well.
• If you move a message between the folders on the Wave side, Wave Mail moves it
accordingly on the Exchange side. Similarly, if you move a message between the folders
on the Exchange side, Wave Mail moves it accordingly on the Wave side.
• Wave Mail maintains synchronization of the Heard/Unheard (Read/UnRead),
Urgent/Normal, and Private/Normal message states in the folders on both sides.
Wave voice message status E-mail program destination folder
New Inbox
Saved Wave Saved Messages
Deleted Deleted Items
Release 3.0
October 2012