User guide

Forwarding calls 9-2
Chapter 9: Call Forwarding and Routing Lists
Wave ViewPoint User Guide
Forwarding calls
To turn call forwarding on:
1. Choose Tools > Call Forwarding. The Call Forwarding dialog opens.
2. Do one of the following:
•Click
On: (enter or select a number below) to forward your calls to a specific
number.
•Click
On: Softphone to forward your calls to your softphone. (This option is only
available if you selected
Integrated Secondary Softphone when you logged on to
ViewPoint.)
3. Enter or select the number to dial in one of the following ways:
• Enter the number to which calls are forwarded in the
Name/Number field. You can
also type the name of a contact or user.
•Click
Extensions and select an extension on the list. You can also select an auto
attendant, IVR Plug-in, or Group.
•Click
Contacts and select a contact on the list. The contact’s default phone number
appears in the drop-down list below the main list. If the contact has more than one
phone number associated with it, you can select a different number on the
drop-down list.
Release 3.0
October 2012