User guide

Forwarding calls 9-4
Chapter 9: Call Forwarding and Routing Lists
Wave ViewPoint User Guide
You can set any of the following options:
•
Prompt recipient to accept or decline call. If checked, when you pick up the phone
at an external number, Wave announces the caller (“Call from”) and intended
recipient (“Call for <your voice title>”) and asks you to accept or decline the call.
Unaccepted calls proceed to the next action in your routing list, usually your
voicemail.
You can use this checkbox to have all your unanswered calls go to your Wave
voicemail, rather than voicemail active at your forwarded number(s).
The call prompts loop, so you might not hear it from the beginning when you pick
up the phone. Press any key on your phone other than 1 or 2 to restart the prompt at
the beginning.
Note: This option is used only when forwarding calls to an external number.
•
Prompt recipient for password. If checked, the person who picks up the phone
hears, “Call for <your voice title>. Please connect me.” To be connected to the
caller, you must enter your Wave password. Entering a password ensures that only
you can receive your forwarded calls. This is useful when forwarding calls to a
hotel or a company with an operator.
Note: This option works only when calls are forwarded to an external number and
when you have a voice title for yourself recorded. If you have not recorded a voice
title, Wave ignores your selection of this option. For more about how to record your
voice title, see page 12-4.
•
Wait for answer. Enter the length of time in seconds that you want a call to ring the
forwarding number before going to proceeding to the next action on your routing
list (usually your voicemail). If you are using the option
Prompt recipient for
password
(described below) or Prompt recipient to accept or decline call
(described later in this step), you should enter at least 30 seconds. If you enter less
time, the call might be sent to your voicemail before you finish listening and
responding to the prompts.
6. Click
OK.
Release 3.0
October 2012