User guide

Using routing lists 9-8
Chapter 9: Call Forwarding and Routing Lists
Wave ViewPoint User Guide
The default routing list
This icon identifies the default personal status routing. The default personal status
routing list is used by all personal statuses unless a specific personal status is configured
to use a different routing list. (See “Modifying a personal status” on page 3-8.) Note that
this column is called
Is Default in the Show Columns dialog.
The active routing list
This icon identifies the routing list that all incoming calls follow. Calls can follow another
routing list if you have created call rules for them (see Chapter 11). Only one routing list
at a time can be the active routing list, and you cannot delete the active routing list. Note
that this column is called
Is Active in the Show Columns dialog.
The Standard routing list
The Standard routing list is the default routing list that is built into Wave. It consists of one
action: trying you at your Preferred
Location. (See “Call Forwarding and Routing Lists” on page
9-1.) If you are busy or do not answer, the routing list sends the caller to voicemail.
You cannot edit the Standard routing list. To have calls follow a different route, you must create
a new routing list and make it the active routing list.
To make a routing list the active and default routing list:
1. Right-click the routing list that you want to make the active routing list.
2. Choose
Actions > Set as Default and Active.
Release 3.0
October 2012