User guide

Using routing lists 9-14
Chapter 9: Call Forwarding and Routing Lists
Wave ViewPoint User Guide
6. Click the Advanced tab to set additional options relating to the chosen action. See the
next section, “Using the Advanced tab.”
7. Click
OK to add this action to your routing list. The Routing List Action dialog closes,
and the new action appears on the Actions tab of the Routing List dialog.
Using the Advanced tab
Click the Advanced tab of the Routing List Action dialog to set additional options related to the
action you’ve chosen. Depending on the action selected, not all of the following options may
appear. (There is no Advanced tab if you specified the action
Play greeting on the General tab.)
• When calling local or gateway users:
• Do not call if member is on the phone. When this option is checked, calls sent to a
ViewPoint Group by the routing list will not be offered to any Group member who
is off-hook or in Do Not Disturb mode.
Note: This option is available only if you selected the action
Call Group on the
General tab.
•
When calling an external number:
•
Prompt recipient to accept or decline call. Wave announces the caller (“Call from”)
and the intended recipient (“Call for”), and offers the option to accept or decline the
call. Declined calls proceed to the next routing list action.
With this option
checked, the call will not be connected unless someone presses 1 to
accept it. For this reason, leave the field unchecked when routing to a pager.
Release 3.0
October 2012