User guide

Feature comparison table 1-3
Chapter 1: Introducing Vertical Wave
Wave ViewPoint User Guide
Using your phone
Voice prompts guide you to enter Wave phone commands via your phone’s keypad. Depending
on your phone type (SIP, digital, or analog), you can also use phone feature buttons or soft keys
to access Wave features. For more information, see the Wave Phone User Guide, or the Wave
Phone Quick Reference Guide specific to your phone type.
Feature comparison table
The following table shows the major features that are available in Wave, via ViewPoint, the
phone menu prompts, or the Contact Manager Assistant (CMA). If your Wave system does not
include some of these features, your Wave system administrator may have made them
unavailable to you.
Feature ViewPoint Phone CMA
Managing voice messages Yes Yes No
Placing, receiving, and handling calls Yes Yes Some
Managing participants in conference calls Yes No No
Managing contacts Yes No Yes
Screen-pops for incoming calls Yes n/a Yes
Managing Groups Yes No No
Viewing the Extensions list Yes No No
Viewing the Call Log Yes No No
Recording greetings Yes Yes No
Forwarding calls Yes Yes No
Managing routing lists Yes No No
Managing call rules Yes No No
Release 3.0
October 2012