User guide

Teaching Wave to recognize your contacts 10-11
Chapter 10: Managing Contacts and Groups
Wave ViewPoint User Guide
Deleting a number from the Incoming Caller ID list
If Wave wrongly identifies a contact as the caller, it is likely that the Incoming Caller ID list for
that contact includes an incorrect phone number. You can prevent further misidentification by
deleting the phone number from the list.
To delete a number from the Incoming Caller ID list
1. Double-click the contact from whom you want to delete a phone number. The Contact
dialog opens.
2. Click the Caller Identification tab.
3. In the
Incoming Caller ID list, select the incorrect phone number.
4. Click
Delete and then click OK.
Associating a call or Caller ID number with a contact
If Wave shows a caller’s name as “Unknown,” but you know who the caller is, you can associate
the call with one of your contacts. Doing this replaces “Unknown” with the contact’s name.
You can also associate the Caller ID number or the name from the call with a contact. Doing this
adds the number to the contact’s Incoming Caller ID list. Future calls from that phone show that
contact as the caller. In this way you can “teach” Wave to recognize the people who call you.
For example, the following illustration shows a voice message before association, showing
“Unknown” as the caller.
The next illustration shows the same message after you associate it with your contact Nathaniel
Chestnut.
Release 3.0
October 2012