User guide

Teaching Wave to recognize your contacts 10-13
Chapter 10: Managing Contacts and Groups
Wave ViewPoint User Guide
3. To associate this call with a contact, select the Associate the following contact with this
call
checkbox. Then, identify the contact to associate with the call in any of the following
ways:
• Type all or part of the contact’s first, last or company name in the
Search field and
then click .
• Scroll to the contact in the list, and then select it.
• Create a new contact directly from this dialog. To do so, click . (See “Entering a
new contact” on page 10-5 for instructions.) When you finish creating the contact
and return to this dialog, the new contact is displayed in the list.
4. To cancel an association and revert the call to its original identification, uncheck
Associate the following contact with this call.
5. If the call came from a phone number that is new for this contact, you can add the new
number to the contact’s phone number list now. To do so, check
Save the following
number in this contact
, and then select the phone number category to save it as via the
Save As drop-down list.
6. If you want only to label the individual call or voice message with the contact’s name,
deselect the
Use caller identification for this contact checkbox.
If you want Wave to associate all subsequent calls from that phone with the contact,
check
Use caller identification for this contact and select one of the following:
•
Number. Wave uses the phone number to recognize subsequent calls.
•
Name. Wave uses the Caller ID text to recognize subsequent calls.
•
Callback. Wave uses the callback number entered by the caller. (This option is only
available if the caller entered a callback number.)
See the next section for more information.
7. Click
OK.
Release 3.0
October 2012