User guide

Using ViewPoint Groups 10-19
Chapter 10: Managing Contacts and Groups
Wave ViewPoint User Guide
Creating a Group
To create a new Group
1. Choose File > New > Group. The Group dialog opens.
2. Enter a
Name for the Group and any Notes to describe the Group.
3. Add one or more members to the Group. To do so, select the category in the
Show
drop-down list, select the item from the
Available list (or Ctrl+click to select multiple
items), and then click
Add. You can also drag and drop an item from one list to the other.
The members you selected appear in the
Members list. Use the arrows next to the list to
rearrange the order of the members. Click
Remove to delete the selected member from
the Group.
Note: The order of the Group is important only if you have set up a routing list that calls
the Group using the method
Sequentially from the top down or Individually in a round
robin
. The order is not important if the routing list uses the Simultaneously method. See
“Routing calls to groups” on page 9-18.
Release 3.0
October 2012