User guide

Wave ViewPoint User Guide
Chapter 11
Using Call Rules
CHAPTER CONTENTS
About call rules
Wave call rules enable you to handle specific incoming calls differently from other calls. For
example, you can create a call rule for your friend Jim so that he is routed to your cell phone
and hears a special voicemail greeting whenever he calls. A call rule can trigger on calls from
specific people and/or the dates and times that the call is received.
Call rules overview
To create a call rule, you determine two things:
• Which incoming calls activate the call rule
• How the call rule handles those calls differently than calls that do not match a call rule
About call rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
The Call Rules dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-3
Creating a new call rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-4
Quickly creating call rules for contacts or groups . . . . . . . . . . . . . . . . . . . . . . 11-10
Call rule priority. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-10
Release 3.0
October 2012