User guide

Creating a new call rule 11-4
Chapter 11: Using Call Rules
Wave ViewPoint User Guide
Enabling and disabling a call rule
To disable a call rule, select it in the top pane and click Disable. Disabled call rules are not used.
To enable it again, click
Enable.
Organizing the priority of call rules
Call rules are listed in the top pane in order of priority, with the highest-priority call rule on top.
To change a call rule’s priority, select it and move it in the list by clicking
Move Up or Move
Down
.
See “Call rule priority” on page 11-10 for more information.
Creating a new call rule
The following procedure explains how to create a call rule.
To create a new call rule
1. From the Call Rules window, click New Rule. To edit an existing call rule, select it in the
top pane and click
Edit Rule. The Conditions page of the Call Rule Wizard opens, where
you can choose which incoming calls are trigger the rule.
Release 3.0
October 2012