User guide

Creating a new call rule 11-9
Chapter 11: Using Call Rules
Wave ViewPoint User Guide
To have the call rule activate on one or more individual dates
1. Click the On a Specific Date and Time tab.
2. Enter a
Date on which the call rule will be active.
3. To edit the active hours for that date, click . You can also type in the hours using
hyphens for a range and commas to separate multiple ranges. For example: 9:00 AM -
12:00 PM, 1:00 PM - 5:00 PM.
4. Click
Add to add that date, with its selected hours, to the Dates and Times list.
5. Repeat steps 2 through 4 to add other dates to the Dates and Times list, if needed. The call
rule will activate on each date/time specified in the Dates and Times list.
6. To remove a date from the Dates and Times list, click it and click
Remove.
7. Click
Finish when done.
Release 3.0
October 2012