User guide

Wave ViewPoint User Guide
Chapter 12
Customizing ViewPoint
CHAPTER CONTENTS
About customizing ViewPoint
You can customize ViewPoint and your Wave account to suit the way you work.
Most customization options presented in this chapter are set in the Options dialog, accessed by
choosing
Tools > Options. Your Wave system administrator may have made some or all tabs of
the Options dialog unavailable to you. See your system administrator if you cannot access a
particular option that is described in this chapter.
Guide to the Options dialog
Note: Depending on your system configuration and your specific user permissions, some
Options tabs or Wave features described in this chapter may not be visible to you in ViewPoint.
See your system administrator for more information.
About customizing ViewPoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Customizing phone behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-3
Configuring the ViewPoint Softphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-10
Customizing incoming call behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-13
Customizing voice message behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-15
Customizing ViewPoint for operators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-17
Customizing the ViewPoint display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-17
Other customization options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-21
Release 3.0
October 2012