User guide

Configuring the ViewPoint Softphone 12-10
Chapter 12: Customizing ViewPoint
Wave ViewPoint User Guide
2. In Default ring duration: ___ seconds, enter the number of seconds your phone will ring
before a call proceeds to the next action on your routing list (by default your voice mail).
(The ring duration you enter here can be overridden by the ring duration specified in a
personal status or routing list.)
Note: By default the minimum ring duration is 5 seconds and the maximum is 120
seconds. Your system administrator can extend the possible range from 1 to 999 seconds.
3. Click
OK.
Note: Caller ID is transmitted between the first and second ring. If your phone supports Caller
ID, you may want to increase the
Default ring duration: ___ seconds setting so that there is
enough time for Caller ID to be displayed and read before the call is sent to your voice mail.
Configuring the ViewPoint Softphone
Important: Before you can use the ViewPoint Softphone as your primary or secondary phone,
you must be configured to do so by your Wave system administrator. See “Using the ViewPoint
Softphone” on page 2-6 for an overview of the ViewPoint Softphone.
The default device settings for the audio playback and capture devices (microphone and
speakers, headset, or other USB audio devices) on your laptop or PC that you use in conjunction
with the ViewPoint Softphone will work in most cases. You use this tab to modify the default
settings to use a specific device, or if you receive a popup at logon warning you that the default
device could not be loaded.
Release 3.0
October 2012