User guide

Customizing incoming call behavior 12-14
Chapter 12: Customizing ViewPoint
Wave ViewPoint User Guide
2. Select one or more of the following options for all incoming calls:
•
Display a pop-up notification window. Opens a pop-up window opens displaying the
callers’s name.
•
Play the caller’s name over the speakers. Announces the caller's name over your
computer speakers if the recording is available. Wave users and identified contacts
are announced if they have voice titles already recorded.
•
Flash the title bar. Flashes ViewPoint’s title bar.
•
Display the Call Monitor. Brings ViewPoint to the front of your desktop with the
Call Monitor showing when a call arrives. If you are actively working in another
folder, ViewPoint opens the Call Monitor folder.
Note: If your Wave administrator has shared one or more other users’ Call Monitors with
you, you can specify different options for incoming calls from each Call Monitor. To do
so, select each Call Monitor entry from the drop-down list in turn and select the
appropriate options. To set the same options for all Call Monitors to which you have
access, select
For all incoming calls from the drop-down list.
3. Click
OK.
Release 3.0
October 2012