User guide

Wave ViewPoint User Guide
Chapter 14
Using the ViewPoint Mobile App
CHAPTER CONTENTS
The ViewPoint Mobile App allows you to make and take calls and access some ViewPoint
features using supported mobile devices.
About the ViewPoint Mobile App
The ViewPoint Mobile App gives you complete access to your corporate directory, whether
you're in the office, working from home, or on the road visiting clients. You have access to all
of the extensions from Wave and Viewpoint back in the office, as well as all extensions on other
Wave Servers connected via WaveNet. You also can use Viewpoint Mobile to make calls to local
contacts on a supported mobile device, and you can control these calls in Viewpoint Mobile,
view them in your Call Log, record them automatically, and so forth. Your presence information
(for example if you are on a call) and personal status, as well as that of other staff, is immediately
viewable and updateable.
The ViewPoint Mobile App brings all of the Enterprise Call Features you're accustomed to in
the office when you use ViewPoint on your desktop with you when you leave the office. To
anyone viewing your presence, calling you, or receiving a call from you, you appear no
differently than you do when you are working from your desk.
Other ViewPoint Mobile App features include:
• A Favorites list, giving you one-tap access to the people you call the most.
• A visual interface for your voice messages that allows you to play, pause, and stop
playing messages, and so forth.
• Instant Messaging for those times when a simple question, reply, or note are in order.
About the ViewPoint Mobile App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1
Installing and using ViewPoint Mobile for iOS. . . . . . . . . . . . . . . . . . . . . . . . . . 14-4
Installing and using ViewPoint Mobile for Android. . . . . . . . . . . . . . . . . . . . . . 14-41
Release 3.0
October 2012