User guide

14-15
Chapter 14: Using the ViewPoint Mobile App
Wave ViewPoint User Guide
In the Select Target screen, do one of the following:
• To add a user to your Favorites list, tap to open the Users list.
• To add a contact to your Favorites list, tap to open the Contacts list.
Then, tap the user or contact to add, and if more than one phone number is associated with the
user or contact, tap the number to use.
You can also add a user to your Favorites list by tapping at the top of the User or Contact
Details screen.
Viewing and using the Users list (iOS)
You can see all Wave extensions, along with information about the current status of each
extension, in the Users list. You can use the Users list to quickly place calls to other Wave
extensions.
A glance at the Users list can tell you:
• A user’s extension number
• Whether a user is currently on a call
• A user’s current personal status
• as call forwarding turned on, and the location to which the calls are forwarded
• The extensions of your office’s auto attendants and Contact Center queues.
Release 3.0
October 2012