User guide

Logging on to ViewPoint 2-7
Chapter 2: Using ViewPoint
Wave ViewPoint User Guide
You must have audio playback and capture devices (microphone, speakers, headset, or other
USB audio devices) on your PC or laptop in order to logon using the ViewPoint Softphone. The
default device settings work in most cases. To change the default settings, see “Configuring the
ViewPoint Softphone” on page 12-10.
For instructions on how to place, answer, and handle calls using the ViewPoint Softphone, see
“Using the ViewPoint Softphone” on page 6-14.
Logging on to ViewPoint
To use ViewPoint, you must log on using a valid Wave user account. Ask your Wave
administrator for the information you need to use to log on.
Note: Each running ViewPoint program requires a license. If you see a message stating that
you have exceeded your ViewPoint licenses, you cannot log on. See your Wave system
administrator for help if such a message appears.
To log on to ViewPoint
1. Choose Start > Programs > Vertical Wave ViewPoint > Wave ViewPoint. The ViewPoint
Log On dialog opens.
2. Enter your user name in the
User Name field if it is not already displayed. If you do not
know your user name, ask your Wave system administrator.
3. Enter your numeric password in the
Password field. Use the same password that you use
to log into your Wave voicemail account using the phone.
4. If you want to skip the process of logging on to the Wave ViewPoint in future sessions,
check
Automatically log on as this user.
Release 3.0
October 2012