User guide

Searching for recordings A-5
Appendix A: Using the Wave Archived Recording Browser
Wave ViewPoint User Guide
4. When you are done specifying your search criteria on either tab, do any of the following:
• To execute the search, click
Find Now.
• To reuse the search criteria again at a later time, click
Save As. In the Save Search
As dialog,
Enter a name for your search and then click Save.
• To reset the contents of the Search Archived Recordings dialog to the default
settings, click
Reset.
Search criteria
The following table describes the search criteria that you can set up on either the Basic or
Advanced tab in the Search Archived Recordings dialog:
Search Criteria
Tab Field Description
Basic Wave Server
If your system archives mailbox recordings from more than
one Wave Server, you can search all of the Servers, or
select a specific Server from the drop-down list.
Mailbox
You can search all users’ mailbox folders, or select a
specific user from the drop-down list.
From Name or
Number
To search for recordings related to calls from a specific user
or number, select this checkbox, and then enter all or part
of the user’s name (for example, “Janice” or “Jan”) or phone
number (for example, “17815551212”, or “781”.) To search
for calls from an external caller, enter “Unknown”.
To Name or
Number
To search for recordings related to calls placed to a specific
user or number, select this checkbox, and then enter all or
part of the user’s name or phone number.
Received
To limit your search to a specific time period, select this
checkbox, and then select a time period from the
drop-down list (for example, “Yesterday” or “Last 3
months”.) If you select “Specific date”, enter the date in the
text box using the format provided, or click to select a
date from a calendar.
Release 3.0
October 2012