User guide

Searching for recordings A-6
Appendix A: Using the Wave Archived Recording Browser
Wave ViewPoint User Guide
Length
To search for recordings of a specific length, select this
checkbox. Select an option from the drop-down list, and
then enter the number of minutes in the text box (for
example, “Within 30 sec.of 5 minutes”.)
Note: To enter seconds, use the hh:ss format or decimal
places. For example, to indicate 1 minute 30 seconds, enter
either “1:30” or “1.5”.
Flagged for
follow up
To search for recordings that were previously flagged for
follow up, select this checkbox.
Call Notes
To search for recordings that contain a specific text string in
the
Call Notes field, select the checkbox, and then enter the
string in the text box.
Archive Notes
To search for recordings that contain a specific text string in
the
Archive Notes field, select this checkbox, and then enter
the string in the text box.
Advanced Show me
recordings
that match
these criteria
Lists one or more criteria that you specify on the Advanced
tab. To remove an entry from the criteria list, select it and
then click
Remove.
Define more
criteria
To add an entry to the criteria list, select a Field and
Condition from the drop-down lists, and then select a Value
from the drop-down list or enter it in the text box (for
example, “Account Code Equals 1074”.)
To search for recordings that match one of several values
in a single field, select the condition
Or. When you use Or,
you must specify the complete field contents that you are
searching for, as in:
“From Or Nancy Jones OR Pete Smith OR Irene Orleans”.
Search Criteria
(continued)
Tab Field Description
Release 3.0
October 2012