User guide

Acting on archived call recordings A-11
Appendix A: Using the Wave Archived Recording Browser
Wave ViewPoint User Guide
• Number. On incoming calls, the extension, Caller ID name and number (if available), or
external number that was dialed. On outgoing calls, the extension or external number that
was dialed.
•
Created. Date and time when the mailbox recording was archived.
•
Custom Data. Custom data, if any, associated with the call.
•
Notes. Starting text of any notes added to a voice message or call recording via the Call
Monitor or Call Log. The complete notes appear in the Call Notes pane at the bottom of
the Browser. For a call recording, Wave automatically adds information about the stations
and/or trunks involved in the call.
• If you make changes to Call Notes via the Archived Recording Browser, those changes
are included if you restore the recording to its original Inbox or other folder, but the Call
Log notes remain unchanged.
•
Archive Notes. Notes added to the archived recording via the Archived Recording
Browser. Archive notes are maintained only in the archive, and are not included if the
recording is restored to its original Inbox or other folder.
Acting on archived call recordings
To act on archived recordings:
1. Adjust the display in any of the following ways:
• Click on any column heading to sort the search results on that column. You can type
characters or words to jump to the first matching record in the sorted column that
begins with that text.
• Enter a number in the Recordings text box at the top right of the Browser and press
Enter to go to that entry in the list. Use the buttons to browse through the
search results.
• To change the number of entries displayed per page, choose
Tools > Options. In the
Options dialog, enter the
Number of recordings to display per page.
Release 3.0
October 2012