User guide

Index-6
Wave ViewPoint User Guide
specifying at logon, 2-10
monitoring a call
, 6-12
My Numbers
entering
, 6-5
placing calls to
, 6-4
My Phone tab in Call Monitor
, 5-3
N
names
of callers displayed in Call Monitor
, 5-8
playing caller’s over speakers
, 5-16
playing caller’s over speakers automatically
,
12-14
yours in dial-by-name directory
, 12-8
navigation pane
, 2-20
notes
adding to active calls
, 5-13
adding to calls in Call Log
, 8-6
adding to voicemail
, 7-9
notifications of new voicemail
, 7-14
O
online Help, 1-5
Operators
changing personal operator
, 12-7
customizing ViewPoint for
, 12-17
Options dialog, guide to
, 12-1
orbit number
, 5-15
Outbound Call Comparison report
, 13-18
Outbound Calls by Phone Number report
, 13-19
Outbound Long Distance Summary report
, 13-20
Outlook
, 1-2
ownership of calls in the Call Monitor
, 5-7
P
pager notification of voicemail, 7-14
page string, special characters for
, 7-17
panes
in Call Monitor folder
, 5-5
Phonebook
, 2-26
parked calls
, 5-15
parked calls, Call Monitor tab for
, 4-3, 5-4, 10-4
parking calls
, 5-15
password
changing
, 2-17
prompting for in routing lists
, 9-15
prompting for when forwarding calls
, 9-4
skipping entry at logon
, 2-7
pasting ViewPoint items
, 2-27
Pause and repeat, routing list final action
, 9-17
personal status
overview
, 3-1
changing another user’s
, 3-11
list for call center queue agents
, 3-5
list of pre-defined
, 3-4, 3-5
viewing in Extensions list
, 4-1
phone
audio output from
, 2-22
changing at logon
, 2-10
phone commands, selecting language of
, 12-5
phone notifications for new voicemail
, 7-18
phone numbers, checking
, 6-8
"Phone" pane on status bar
, 2-22
PINs, for contacts
, 10-14
Place Call command
, 6-6
placing calls
from Extensions list
, 4-4
from other contact manager applications
, 1-2
quickly from ViewPoint folders
, 6-6
to contacts
, 6-3
to extensions
, 6-4
to My Numbers
, 6-4
Release 3.0
October 2012