User guide

Using personal status defaults 3-10
Chapter 3: Using Personal Statuses
Wave ViewPoint User Guide
Using personal status defaults
Specifying a default personal status greeting and routing list
When you select a personal status with a greeting or routing list preference, it makes that
greeting or routing list active. When you are done using that personal status, you probably want
your active greeting and routing list to revert to what they were before they were made active
by the personal status.
Personal status defaults are a way of accomplishing this. Personal status defaults specify the
greeting and the routing list that become active when you select a personal status that has no
greeting or routing list preference.
You can specify only one default personal status greeting and one default routing list at a time.
When you select a personal status with no greeting preference, the personal status default
greeting becomes active. When you select a personal status with no routing list preference, the
personal status default preference becomes active.
Example: You set your “Everyday” greeting to be your personal status default, because this
is the greeting you normally use. Several times during the day you change your active
greeting by selecting the personal status In a Meeting, which applies your custom “Be Back
Soon” greeting. When you return from the meeting and select the personal status Available (or
any other personal status) your personal status defaults are restored, so your “Everyday”
greeting becomes active again.
You can change the greeting and the routing list that are your personal status defaults at any
time. See “Setting personal status defaults” on page 9-13.
Setting personal status defaults
• To set your personal status default greeting, edit the greeting and select the Default
personal status greeting
checkbox. See “Recording a new greeting” on page 7-26 for
details.
Note: When you make a greeting active using the telephone commands, that greeting
also becomes your personal status default greeting.
• To set your default routing list, edit the routing list and select the
Use this routing list as
the default for incoming calls
checkbox. See “Creating a routing list using the Routing
List Editor” on page 9-11 for details.
Release 3.0
October 2012